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- Past hour
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The scheduled suspension for repeye has been canceled.
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When someone goes to theclippercampaign.org do you want them to get redirected so their browser URL bar shows theclippercampaign.com?
- Today
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I just observed that AWStats stopped recording visits (and everything else) on June 8th. One week after I changed my main domain, so that shouldn't be the problem when it worked for a week. The question is, why did it stop recording? Does anyone have an idea? Thank you all!
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Update: Please, Let us start with these domains on the current Johnny. 1- lpl.helioho.st 2- waken.helioho.st 3- award-sci.helioho.st 4- award-edu.helioho.st I'll test server speed and compatibility (for Moodle, for example). Then, I'll upgrade to Tommy.
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I received an email saying that I created more than one account. I remember having issues when creating the account, so I don't know if more than one account was created. The only website I want to keep is https://juntadirectiva.helioho.st/ sergioolarte@gmail.com
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Hello HelioHost Support Team, Thank you for contacting me. I would like to clarify that I only maintain and actively use the account registered under the username Oshekher. The other account(s) that may be associated with the same internet connection belong to my friends. I do not use or manage those accounts. Recently, one of my friends informed me that their account was not working properly, so I logged in briefly to check the issue on their behalf. This may have triggered the login activity that was flagged by your system. I understand and respect HelioHost's Terms of Service regarding account ownership and multiple accounts. If necessary, please keep my account (Oshekher) active, as it is the only account that I personally use and maintain. Thank you for your time and assistance. Kind regards, Oshekher
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Please send me a stripe link, and I'll upgrade to Tommy 7000 MB plan, so we move the account to Tommy and create the domains. As per the link below, it costs 27USD. https://heliohost.org/tommy/ Earlier, Krydos created a 5USD link for me here, but I want a 27USD link instead. It must be a Stripe link because my country blocks both PayPal and its payment gateway. Thanks.
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npcosta96 joined the community
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This support request is being escalated to our root admins.
- Yesterday
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Sure, that would be fine, I'll switch back, I should be able to install hestia myself, or if I don't want that, I can just install a web server following the tutorials on the wiki.
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[Solved] Enable Tomcat for my Tommy account
MoneyBroz replied to jhonnytorrez999's topic in Customer Service
Java / JSP is not currently available on the shared hosting accounts. Although it is on the roadmap, there is no estimated timeframe as to when Java may be offered. You can read more about ETAs here: https://wiki.helionet.org/ETA However, there was a recent fundraiser to raise money to build a new server named Stevie that will have Java. If you would like to be added to the list of Java beta testers, once the server is built and open for testing, you could donate $35 USD (or more if you also want to upgrade your storage): https://donorbox.org/rebirth-of-stevie In the meantime, if you need Java / JSP, you would need a VPS. We offer different plans, starting at $4 USD / month, with a discount of 10% if you pay for 6 months upfront (which is confirmed once you select a specific pricing plan): https://heliohost.org/vps/ Once Java support returns, it will be announced in our forum News section (https://helionet.org/index/forum/1-news/), the Java page in our Wiki (https://wiki.helionet.org/Java_JSP), our Discord channel, and our socialmedia. -
Hello, please enable Tomcat/Java for my Tommy account. My username is jhonnytorrez999.
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Thanks for renewing your VPS.
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Thanks for renewing your VPS.
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jhonnytorrez999 joined the community
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VPS number: 36, VPS ID: 740 Hi HelioHost, Please Reactivate My VPS36 The payment was successful On Sun, Jun 14, 2026 at 2:23?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Pmungai, > > Your VPS payment of $37.80 USD is 6 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > If you'd prefer to pay with Stripe you can use this link: > > https://buy.stripe.com/aFafZj63IawDdbH1udco00c > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
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VPS number: 36, VPS ID: 740 hi HelioHost, Please Reactivate my vps49 the payment went through today. On Sun, Jun 14, 2026 at 2:24?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Kicc, > > Your VPS payment of $50.00 USD is 6 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > If you'd prefer to pay with Stripe you can use this link: > > https://buy.stripe.com/7sYcN71NsdIPefL7SBco00k > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
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[Solved] Unsuspend account
developer1 replied to developer1's topic in Suspended and Queued Accounts
Great observation! Thank you. -
Ended up adding heliohost's name servers with the domain registrar. So: Requesting to add new domain name theclippercampaign.org to my account here and have it point/redirect to existing theclippercampaign.com Thanks
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Hey guys; Just purchased theclippercampaign.org and would like to redirect to my existing theclippercampaign.com hosted here with you. Created a wildcard redirect with the domain registrar. Is there anything I/you have to do here to make this work? Thanks
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[Solved] Request to Unblock My IP for Free Account Registration
Krydos replied to Haythem's topic in Escalated Requests
That IP isn't currently blocked. You can signup for a free account at https://heliohost.org/signup/ Free signups open at midnight UTC and noon UTC. You can read our guide on how to get a free account at https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny -
We can switch you back to Ubuntu 24 if you want. Let us know what you'd like to do.
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Question on upgrading to a VPS account
hostmysiteplease replied to hostmysiteplease's topic in Customer Service
What about the data in the current hosting plan? How do I get it on the VPS or is the hosting plan still maintained? -
teya joined the community
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No problem. For what it's worth, the page you described is normal for up to about 2 hours after a domain is added or an account reset is completed. If you recently completed a reset or had the domain added back to the account, that's why you were seeing the message.
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Username: quevvyplatform, Server: Tommy, Main domain: quevvy.com Problem Solved, No need to apply anything again ________________________________ From: Quevvy Platform Sent: Wednesday, June 17, 2026 12:10 PM To: HelioHost Subject: Urgent: Problem occured Hello, I face this error when I access to the domain of my website. Your domain should start working See: quevvy.com, That's the page I face, but I have already made deployment. In setting, j ai ceci Preferred domain None Visitors will be redirected here via a SEO friendly HTTP 301 redirect. That means my settings did'nt select the domain, and I'm not able to change that. Username: quevvyplatform Plan: tommy So now, I can not access to the website, I don't know why Check the problem, resolve or tell me what to do Thanks
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Username: quevvyplatform, Server: Tommy, Main domain: quevvy.com Hello, I face this error when I access to the domain of my website. Your domain should start working See: quevvy.com, That's the page I face, but I have already made deployment. In setting, j ai ceci Preferred domain None Visitors will be redirected here via a SEO friendly HTTP 301 redirect. That means my settings did'nt select the domain, and I'm not able to change that. Username: quevvyplatform Plan: tommy So now, I can not access to the website, I don't know why Check the problem, resolve or tell me what to do Thanks
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damiantje joined the community
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freedomproj joined the community
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Johnny accounts have a 5 domain limit, so these won't fit as written. To make them fit, we need to reduce the number of domains by one. I would suggest either making one of them your main domain (and remove ashraf.helioho.st), or skip the alias. How do you want to proceed?
