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  2. Just let us know when you're ready to increase your Morty balance and we can provide a link to set up the payment. For something like a Morty balance increase it's not that big of a deal if the money takes a couple weeks to arrive. We will send you an email when you have about a month's worth of balance left.
  3. Today
  4. Domains added. it can take up to 2 hours for them to start working.
  5. The .well-known folder is a weird folder, I've run into a few different things that behave strangely in there. You'll need to remove the below section (or at least add a second condition that allows access to the acme-challenge folder and anything inside) if you want Lets Encrypt SSL certificates to work properly. # Block directory browsing in .well-known paths RewriteCond %{REQUEST_URI} ^/\.well-known(/openpgpkey(/hu)?)?/?$ RewriteRule ^ - [F,L] Plesk creates things in /.well-known/acme-challenge to verify the domain, so you cannot restrict access to that folder. Some other services you might want to use also need access to .well-known too, so we generally recommend not restricting .well-known at all. Also, be aware the Options line in .htaccess doesn't behave very well on Plesk, so that line may or may not do what you expect. Usually if they're not supported, they're either ignored entirely (why you had directory listings despite Options -Indexes being in there), or will cause a 500 error (which will have a line in the logs saying "Options directive not allowed here").
  6. Hi, I would like to add the following domains to my account (apa240): hcwgandsmores.com lrtaylorstudio.com gathering.band pixelatedthoughts.com Thank you!
  7. Perfect! I will do that next time then, don't mind the wait time ^^ how can I get the Stripe details to submit that for next time? (In about ~6 months probably haha).
  8. Thank you, I will do that! Anything else I should fix on those .htaccess files?
  9. Your previous balance was $1.4062 plus $6.00 ($1.00 bonus) means you have $7.4062 now. Thanks. Yes, if you have a routing number and an account number you could send us the money via Stripe with much less fees than a credit card. PayPal does not allow payments like this. The only downside to this e-check method of payment is it can take up to 2 weeks to verify the payment went through.
  10. The supported way to turn off directory listings on our service is to put an empty index.html file in the folder to hide the listing.
  11. Krydos will be able to answer that with more certainty, but to my recollection, the fees between PayPal and Stripe were comparable, so we largely offer Stripe as a more flexible option for those who can't use PayPal for one reason or another.
  12. Hi there, I made a Paypal donation of $5, 65661466R5271464S can the $6 be added to my Morty credit account please? Also I saw that yall have stripe, in the future, is the $5 worth doing over stripe instead of paypal due to lower transaction costs for yall? I can do the ACH transfer/withdrawl e-check option (I think... I'm not in the US but got a US bank acct with ACH).
  13. Hi there! I am setting up somee WKD on my domain. I've got the following file structure /httpdocs/.well-known/openpgpkey/hu/ There are two keys inside /hu with their respective hashes as names, that's all okay. But, the validators I've tried are complaining about: So I've tried setting up a few htaccess, but haven't been able to get rid of that one. The email is turin@ my site. https://turinglen.site/ Here's the .htaccess files: root # BEGIN LSCACHE # END LSCACHE # BEGIN NON_LSCACHE # END NON_LSCACHE <IfModule mod_rewrite.c> RewriteEngine On # Block directory browsing in .well-known paths RewriteCond %{REQUEST_URI} ^/\.well-known(/openpgpkey(/hu)?)?/?$ RewriteRule ^ - [F,L] # Allow .well-known files to bypass WordPress RewriteRule ^\.well-known/.+ - [L] </IfModule> # BEGIN WordPress # The directives (lines) between "BEGIN WordPress" and "END WordPress" are # dynamically generated, and should only be modified via WordPress filters. # Any changes to the directives between these markers will be overwritten. <IfModule mod_rewrite.c> RewriteEngine On RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress /.well-known has no .htaccess /.well-known/openpgpgkey has this: Options -Indexes # Deny all files by default <FilesMatch ".*"> Require all denied </FilesMatch> # Only allow the policy file <Files "policy"> Require all granted <IfModule mod_headers.c> Header set Access-Control-Allow-Origin "*" </IfModule> </Files> and finally /.well-known/openpgpkey/hu has this: Options -Indexes -MultiViews DirectorySlash Off # Deny all by default Require all denied # Only allow 32-character hash files <FilesMatch "^[a-z0-9]{32}$"> Require all granted <IfModule mod_headers.c> Header always set Access-Control-Allow-Origin "*" Header always set Content-Type "application/octet-stream" </IfModule> </FilesMatch> The two validators I tested that are throwing the error are: https://www.webkeydirectory.com/ and https://wkd.dp42.dev/. GPG succesfully locates the key on request (testing locally). I'm not sure what's up anymore with that error and what else I can do here (if anything). Appreciate any help with the .htaccess, I'm not fully sure what I'm doing there
  14. What domain would you like to add?
  15. I believe all my website, database, aaPanel, and Docker (MongoDB) data are located under /www. Please back up the entire /www directory Thank you very much for your assistance
  16. Please dear admin could you add a new domain to my account ? My username is Emmanuelfosso205.
  17. Yesterday
  18. Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup
  19. Sure, that would be great, thank you. Maybe that is something that could be adjusted at some point, where when you delete your account, it actually deletes the username, so if you decide to come back in the future, you can enter your email and password on the login page and then receive an invite to create your account on the same server. I mean, what if you delete your account and come back at a later time and want a brand new account with a different domain and all that, I do like how you can log back in and recreate it so you don't have to donate for tommy again, but I think if you're going to do that, it should let you recreate it from scratch, and not just recreate the old account, in case you want a whole new domain, username, and even password, so you don't have to reset the account, just a thought.
  20. Since your account was hacked our policy is to require an account reset. Are there any files or databases that you need backed up? A root admin will need to check each file by hand to make sure it doesn't contain any credit card numbers, passwords, social security numbers, etc. so we're not going to check 20k files. If you need just a couple files they can be backed up though.
  21. We can reset the account for you if you would like, you should then be able to change your username from there.
  22. I deleted my account and recreated it as I wanted to change my username, but all the damn thing did was recreate the old account. I don't understand how this works, it said to enter my email to get an invite, but I didn't get that it just created the account again. Can someone please help? I don't know what to do here, maybe the wording on that page should be updated if it's going to create it again with the same useername and domain instead of sending an invite like it said. Hopefully this can be fixed or someone can advise on what I should do. Thank you.
  23. Hello! Accounts do not get suspended "without any reason". Your account was suspended due to "malware / hacked", per the internal notes. Could you please provide further information about your site code? In the meantime, I'll escalate this thread so a root admin can consider your unsuspension request.
  24. Sure, just let us know which directories do you need, and we can make the backup for you.
  25. hello team can you help to get back my acount .. please revert
  26. Hi @wolstech I’m not sure what happened but it’s working now 😂 thank you!!
  27. Looks like it might be working for me? I get this instead of a directory listing, which I assume is from your app:
  28. Hi guys, how are you? Today I was running some tests and noticed that my nodejs server isn’t working when I access the url it shows the directory listing instead of being handled by my nodejs server could you take a look at it pls? https://covireus-api-dev.helioho.st/ Thank you!
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