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Account aloneguardspare has been deleted and you've been unsubscribed from emails. If you want the other account removed as well, please post here from the other account's matching forum account to confirm and we can do the same for that one too.

Hi there, I’d like to request the permanent deletion of my account. On top of that, please stop sending me any emails — I’m no longer interested in your services. If there’s any extra step, I need to take to make this happen, let me know. Otherwise, consider this my official request. Thanks

You're very welcome! Please let us know if we can help with anything else! 🙂

Thank you!

I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache There is a risk of data loss when main domains are changed, because we need to delete your addon domain (which deletes the folder for it in Plesk) and then add it as your new main domain (which deletes the folder for the old main domain inside Plesk), so I made a full account backup for you before I made the changes, in case you need any old files from the old setup. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Hi, Can you help me with changing my main domain to klinker.com.sv instead of wguerrero.heliohost.st. My username is wguerrero

Thank you!

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi. My username is wguerrero and I would like to add a domain to my account. The domain is klinker.com.sv.

Looks good if I check the actual DNS queries. Our admin tools still show (cloudflare) next to your domain which is why I said that. There's probably a stale cache somewhere on our side, but that shouldn't impact the domain itself since public DNS is showing the right name servers...it's just a UI issue in our admin tools...

but, I already changed the nameservers from cloudflare to ns1.heliohost.org and ns2.heliohost.org since yesterday? Edit: here is what shown in NS lookup. would you please verify if I did it right? thanks @wolstech!!

You're using Cloudflare so you have to do this yourself. That said, the webmail and www CNAMEs exist already on our servers (they're standard) as well as the MX. The TXTs for the email stuff are generated by a script when you request SPF/DKIM/DMARC if you request email support, no need to supply values as our system generates them automatically. I've gone ahead and done this for you. I especially did not use that DMARC record. You'd be hating yourself if I did...you'll be spammed to all hell by the automated reports (and probably end up suspended for disk space, the ruf can get you thousands of emails a day!), and your sent mail likely won't deliver on reject as most providers already have enough trouble accepting our mail without us telling them to throw it away... This is your zone file on our side. You'll need to use our name servers though for it to actually do anything: $TTL 14400 @ 86400 IN SOA ns1.heliohost.org. heliohost4.gmail.com. ( 2025041701 ; serial, todays date+todays 3600 ; refresh, seconds 1800 ; retry, seconds 1209600 ; expire, seconds 86400 ) ; minimum, seconds tenkyuu.dev. 86400 IN NS ns1.heliohost.org. tenkyuu.dev. 86400 IN NS ns2.heliohost.org. tenkyuu.dev. IN A 64.62.151.106 tenkyuu.dev. IN AAAA 2001:470:1:1ee::2009 ipv6 IN AAAA 2001:470:1:1ee::2009 tenkyuu.dev. IN MX 0 johnny.heliohost.org. mail IN CNAME tenkyuu.dev. www IN CNAME tenkyuu.dev. ftp IN CNAME tenkyuu.dev. webmail IN A 64.62.151.106 webmail IN AAAA 2001:470:1:1ee::2009 tenkyuu.dev. IN TXT "google-site-verification=gP9DbLrjLTsnPdCxCB4aFindIrtjQTovp2uVO5OX_Ec" _atproto.tenkyuu.dev. IN TXT "did=did:plc:q74gsah26xz3q4qoe5ixx5jx" tenkyuu.dev. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.tenkyuu.dev. 14400 IN TXT "o=-" default._domainkey.tenkyuu.dev. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA+SDLc/Hl5PNixlC3Z1QqVI5F0WQUTC0wA2GHBtcHm+cqyRxqCWP7OmmV5Z7Vn3nos10c8TB7chpdkPiTVeO53mrpK6ZC9fjhlfFajdLReXJvRhqR+MBCwUEw1IimwFUz35YIRwqJ2bHaqvtjhuH4oOZ45qq79GB9gsc5OGC/A74pvZBOzMt1zYo3BvwUNo2LT" "gcyMDTunY+ZU15PBFyE34tj8iniPctiznyx+MboWzR4FCG/igoSwuksUm591bW8PblllmtUzdIQi7ORn9P+JO+bCW29gJlJ77wxupzvelwUMbi/iNWrCnyVbJVNxHxGQTu4jzvMg74BfIGZ1YErmQIDAQAB;" )

Good day! I would like to add these list of DNS records for my account with the username of bochard: CNAME Records webmail.tenkyuu.dev. 1 IN CNAME tenkyuu.dev www.tenkyuu.dev. 1 IN CNAME tenkyuu.dev MX Records tenkyuu.dev. 1 IN MX 0 johnny.heliohost.org TXT Records _atproto.tenkyuu.dev. 1 IN TXT "did=did:plc:q74gsah26xz3q4qoe5ixx5jx" default._domainkey.tenkyuu.dev. 1 IN TXT "v=DKIM1; h=sha256; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA+SDLc/Hl5PNixlC3Z1QqVI5F0WQUTC0wA2GHBtcHm+cqyRxqCWP7OmmV5Z7Vn3nos10c8TB7chpdkPiTVeO53mrpK6ZC9fjhlfFajdLReXJvRhqR+MBCwUEw1IimwFUz35YIRwqJ2bHaqvtjhuH4oOZ45qq79GB9gsc5OGC/A74pvZBOzMt1zYo" "3BvwUNo2LTgcyMDTu" "nY+ZU15PBFyE34tj8iniPctiznyx+MboWzR4FCG/igoSwuksUm591bW8PblllmtUzdIQi7ORn9P+JO+bCW29gJlJ77wxupzvelwUMbi/iNWrCnyVbJVNxHxGQTu4jzvMg74BfIGZ1YErmQIDAQAB;" _discord.tenkyuu.dev. 1 IN TXT "dh=f83b62898113aa75c72a4fa495f89c16fd7686e4" _dmarc.tenkyuu.dev. 1 IN TXT "v=DMARC1; p=reject; sp=reject; adkim=s; aspf=s; rua=mailto:mail@tenkyuu.dev; ruf=mailto:mail@tenkyuu.dev;" tenkyuu.dev. 1 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" tenkyuu.dev. 3600 IN TXT "google-site-verification=gP9DbLrjLTsnPdCxCB4aFindIrtjQTovp2uVO5OX_Ec" thank youu!!

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The account igorhelio has been unsuspended, it may take a few minutes to work again.

This is my only account. I want to keep this account. Please feel free to close the "other" accounts instead, but they are not mine.

Your domain has been changed and will take effect in about an hour. Please remember to update your A/AAAA record to point to Morty's IP or switch to HelioHost's nameservers.

Please change my domain to a sub-domain api.infosecbyalex.xyz

We have nothing to do with gaming (though you could use our service to host a game website or server). Is there something we can help you with?

You're suspended for having more than one account. Users are only allowed to have one account. Which one would you like to keep? (It's worth noting that while your particular case did not receive any notice of the multiple account violation, we improved this process about 2 weeks after your suspension occurred. If it happened today, you would've gotten an email 24 hours before your suspension telling you that we suspect you're violating the TOS and asking you to explain).

a. HelioHost username: igorhelio b. the server your account is on: i don't remember, maybe johnny? c. HelioHost main domain: igor.helioho.st I do not know why my only account got suspended. I have not recieved any emails from helio about suspension.

this is game based php website

HelioHost has released a new YouTube video on how to install Nginx on a VPS. Check it out and subscribe at https://youtu.be/zHwWs7Tt2zc We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

There's a whole bunch of issues here...your curl command returns a 301 because you used HTTP instead of HTTPS. CURL does not follow 301 redirects by default. <html> <head><title>301 Moved Permanently</title></head> <body> <center><h1>301 Moved Permanently</h1></center> <hr><center>cloudflare</center> </body> </html> Using HTTPS, the certificate revocation check fails due to Cloudflare. Not sure how to fix this on linux. curl -H "TOKEN: My_Super_Secure_Token" https://tenkyuu.dev/cgi-bin/submodule_update.py curl: (35) schannel: next InitializeSecurityContext failed: CRYPT_E_NO_REVOCATION_CHECK (0x80092012) - The revocation function was unable to check revocation for the certificate. I'm calling the script from my Windows box to debug it, and I just suppressed the error with --ssl-no-revoke, but that's reportedly not supported on linux. curl --ssl-no-revoke -H "TOKEN: My_Super_Secure_Token" https://tenkyuu.dev/cgi-bin/submodule_update.py Received token: My_Super_Secure_Token Starting submodule update... Error updating submodules: Command '['git', 'submodule', 'update', '--init', '--recursive']' returned non-zero exit status 1. I messed with the Python file a bit to try and get the stdout of git to show up, but had no luck. It just fails with code 1...

unfortunately, that didn't work I fixed the path: