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Users cannot yet add domains to their accounts. This is a feature that is planned for the future however there is no timescale for when it may be implemented. You can read more about the reason we cannot offer ETAs here: https://wiki.helionet.org/ETA In the meantime, admins can add domains to your account. I have added cuanin.ceee17.xyz to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Please replace the existing domain. Thanks, T.J.

Your account has been reset. You'll receive an email to create a new account once the reset is complete. If you need the data from your old account, it will be available for download at https://heliohost.org/backup/ shortly.

Do you want this domain to replace your main domain or do you want it added as a second domain?

Allright, thanks

Yes, you just have to enable remote access in Plesk. To do that, you edit the database user. The options for remote access are at the bottom of the permissions page. Once it's enabled, you simply connect to tommy.heliohost.org:3306 with a client app.

We don't allow SSH on Plesk plans for security reasons. If you need that, you would have to switch to a VPS where you have an entire server to yourself. Note that if you want to switch, a VPS comes as an empty Linux box, you would have to install all of the Web server software as well as your project. There's no control panel, or anything, though many people choose to install a free one like Hestia.

My username is tjpronk and I have changed the NS records to ns1.heliohost.org and ns2.heliohost.org for www.vrijschot.nl Can you set this domain on the Helios side? Thanks and regards, T.J.

Good morning, I've asked Manus to implement a website made using Python (Flask) e JavaScript (React). According to it, it would quite easy to do by using SSH but I noticed it is forbidden on Heliohost right now. Do I have to ask the permission to it or Heliohost doesn't allow SSH for some reason? Thanks

Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

Hello, I was wondering if it's possible for me to connect to my MySQL database externally? At the moment it only allows "localhost:3306". Kind Regards, Michael Hoffmann

Hi, I would like to reset my account. Username is hsorsa. Thank you very much.

Just to make sure, did you enable Node.js before trying to use it? In Plesk, there's a toggle button to enable/disable Node.js, which requires an Apache restart (i.e. ~2 hours) to take effect. If you've already done all that, an administrator will look into it in the morning (it's nighttime here in the US).

Hello, I am trying to deploy a Node.js application on my account (domain: 520520.helioho.st), but it fails to start. The frontend application shows a generic "Failed to connect to server" error. The most critical issue is that the Node.js logs in the Plesk panel are completely empty, which makes it impossible to debug. We have simplified the backend code to the absolute minimum to diagnose the issue, and it still fails to run. Here is the test code for index.js: const http = require('http'); const server = http.createServer((req, res) => { res.writeHead(200, { 'Content-Type': 'text/plain' }); res.end('Server is working!'); }); const PORT = process.env.PORT; if (PORT) { server.listen(PORT, () => { console.log(`--- Test server listening on port ${PORT} ---`); }); } else { console.error('Error: PORT environment variable not set.'); } My package.json only includes {"dependencies": {}} for this test, so there are no external dependencies. My Node.js configuration in Plesk is: Application Root: /httpdocs Application Startup File: index.js Even with this extremely simple setup, the server does not run and no logs are generated. This suggests there might be an issue with the Node.js environment on the server itself. Could you please check if the Node.js service is running correctly for my account and why it is not generating any logs? Thank you.

Thank you so much for getting the accounts merged everything is working perfectly I really appreciate your help and quick support throughout the process have a great day

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it.

user: wapps Please reset account. I am trying to use Helio for node.js, to connect to a database, and phpMailer, for sending emails. In my original attempt, I succeded in connection to a hosted database, but could not get the email to work. Reset the account. In my second attempt, I succeeded to get the email working but not the database connection. Reset the account. In my third (and current attempt) I got the database working but not the email. If at first you don't succeed .........................

Account xdwolf has been merged into roxanne. It can take up to 2 hours for the domains associated with xdwolf to work correctly. Please let us know if you need anything else.

Domain added. it can take up to 2 hours to start working.

Hello I need a domain: sora.moss.helioho.st Thank you

Domains added. Please be sure to configure DNS for gbinoticias.com (either NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA pointed to the IPs shown in Plesk). The domains will take up to 2 hours to function.

Sure. You can download that backup through our website here: https://heliohost.org/backup/

Just to give short feedback: Everything worked 😃

From the June 12 @ 19:51UTC backup, can I get a copy of the backup_user_data file? I do not need a full restore, just want to see the home directory structure and coding for some files at that time.

Both