All Activity

Hi guys, Could you please provide me with the detailed logs for the timestamp below? I'm at morty server username azevedotales@outlook.com Thanks! 2025-06-24 16:16:56 Error 2804:18:90d:2211:b0a2:9ad5:8f21:2c54 404 GET /favicon.ico HTTP/1.0 Mozilla/5.0 (iPhone; CPU iPhone OS 18_5_0 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/137.0.7151.107 Mobile/15E148 Safari/604.1 910 Apache SSL/TLS access 2025-06-24 16:20:49 Error 155.190.29.37 500 GET /sofiahub/flask.wsgi/logins HTTP/1.0 https://thelema93.com.br/sofiahub/flask.wsgi/conteudo/215 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36 1.33 K Apache SSL/TLS access 2025-06-24 16:20:50 Error 155.190.29.37 404 GET /favicon.ico HTTP/1.0 https://thelema93.com.br/sofiahub/flask.wsgi/logins Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36 910 Apache SSL/TLS access

Your account contains the vless/xray node proxy software, which violates our terms of service.

I recently discovered that my account has been suspended, but I have not had the opportunity to use it yet. To the best of my knowledge, I have not violated any platform rules or engaged in any inappropriate activity. Could you please kindly review the suspension and consider reactivating my account? I would greatly appreciate your assistance and clarification on this matter. Thank you very much for your time and support.

This support request is being escalated to our root admins.

I recently discovered that my account has been suspended, but I have not had the opportunity to use it yet. To the best of my knowledge, I have not violated any platform rules or engaged in any inappropriate activity. Could you please kindly review the suspension and consider reactivating my account? I would greatly appreciate your assistance and clarification on this matter. Thank you very much for your time and support.

need add mail server dkim spf record to sent emails to gmail need delete my old databases nikos61_drupal_0 nikos61_drupal_3 nikos61_drupal_4 my username us nikos61 and delete my forum user nikos61 i have found my old username password

Thank you.

Domains added. it can take up to 2 hours for them to start working.

Domain added. it can take up to 2 hours to start working.

Please help me to add domain "radio.gwjcfls.top" in my account:gwjcfls

website to be create

Hello, Is it possible to add following domain names lejorstyle.com lejorstyle.be Thanks in advance.

Thank you!

Account dir has been manually moved to Morty. This happened because you tried to buy a new Morty account under the same email address as your Johnny account. There is a button in the account dashboard on our website that needs to be used to move an existing account. It can take a few hours to completely move. Once it finishes moving, we can change the domain.

I want my account migrated to Morty and I made a payment for $19 to this effect. I want my new domain added and made the primary one as well: asl.ng Username: dir Email: fiyinfolu@gmail.com Thank you

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I want to register my domain kyparissi.online, the username is nikos61 and I want you to tell me what ns server I should put in the registrar.

Back in May, webmail was disabled to fix the high number of 503 errors on Tommy. Most people don't use webmail, so having it enabled for every account was wasting resources. You can read more in the News article about it here: https://helionet.org/index/topic/64390-503-errors-update/ If you want to use webmail, you can re-enable it inside Plesk by going to: Login > Continue to Plesk > Mail > Mail Settings > [Your Domain] > Webmail > Select Roundcube > Ok Once you re-enable webmail, it will take up to 2 hours to get back up and running, since it needs an Apache restart. Edited to add: For other users who may find this post from a forum search, webmail on Johnny and Tommy servers is disabled by default but can be enabled by the user with the steps above.

Hi When i access to my plesk account, i then click on the left the icon writen mail. Once im on this section, there where some button that opened a new safe windows related to my email account. Now this button is not there any more? Is there some url to access to my email by a webpage. I dont want to save my mail account in my browser or in the mail app of my computer; my computer is old and probably not secure. I always prefere webmail online. Thanks for your time and help.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello, please add the domain "linkintegrity.pro" for user: avori.

Unblocked again.

I renamed the forum account for you. Try it now.

Ugh! I've now tried multiple sftp clients (first was Panic's Transmit because it's just nice) and have very likely gotten blocked once again. 🤦‍♂️ I'm very sorry to keep popping up every couple weeks when I have time to test again. I can for sure log into my HelioHost account. I can for sure get into Plesk (when my IP isn't blocked). And I've for sure read the docs in an attempt to avoid bothering you fine folks. My plan for next time is: Follow the steps to reset the SFTP password: `Login > Continue to Plesk > Websites & Domains > [domain] > Connection Info > System user credentials > Click the 'edit icon' next to password` Attempt a command line connection: `sftp -i /dev/null sftp://beporter@morty.heliohost.org:1373/httpdocs` Go form there.

Here is the second video in our Minecraft series. This video documents how to set up a modded Minecraft server on a HelioHost VPS. https://youtu.be/Fgmzvrtu7sA We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org/ Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!