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Thanks @KazVee. 🙏

I've escalated this thread for Wolstech's attention who can set that up for you.

Domain changed. It can take up to 2 hours to take effect. Also, I responded regarding the Morty account in your other topic here: https://helionet.org/index/topic/66881-create-account-error/#comment-298316

Can you try opening the link in the invite email again using something Chromium-based (Chrome/Edge/Brave/etc.) and see if it will let you finish the registration?

Hello, Kindly assist to create an account for me on Lily to enable me deploy .net applications. Thank you.

hi i want to request a new website or domain for our project, since the last one I bought is my domain name "ronnie.helioho.st" supposed to be it is our project name "sharecircle.helioho.st" i hope you will consider me this time, because 5$ for students are not joke. thamk you

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Deleted.

Please, delete my forum account.

An administrator would be able to help you with this. What web browser were you using?

I cannot create an account it says; Account Creation Error Uh oh! Something went wrong. I encountered an error while trying to create your account. I recommend either going back to try creating your account again or open a support ticket so we can help you fix the error.

A subscription limit of 0 means you've been blocked from sending email. Users are limited to a maximum of 50 emails per day. Your account sent 73 back on October 25 and lost its ability to send email as a result. Note that for our accounts, we count by recipient so a single email sent to 2 people will count as 2 emails. I've gone ahead and reset it for you. You should be able to send email again shortly.

Hello, I recently upgraded to Morty to improve my website performance and to future-proof a bit. When I try to send outgoing email - I get a message "The mail limit has been reached." I found the subscription for my account and apparently the limit is set to 0? On my domains I can set the limit to 50 messages per hour, and on mailboxes 10...so I am just wondering if 0 as the limit on my subscription was intentional or a bug. Thanks in advance!

Hello! I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Hello, Please reset my account username: alwalid server: johnny

The peel and jobs subdomains have been removed. Please note there is a risk of data loss when domains are removed, since the folder for the domain inside Plesk will be deleted. I made a full account backup for you before I removed the domain, in case you need any of the old files. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups You can keep track of the domains on your account by going to: Login > Plesk > Websites & Domains > you can view and count your domains to ensure they remain under the Tommy server limit of 10 maximum. The shoptions.net and temporarytest.shoptions.net domains have now been added. Please note that it may take up to 2 hours for the changes to take effect, and they will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours they doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Installed. You can see the list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py

Hello! I've escalated this thread to Krydos who can sort this out for you.

Hi, could you please install the firebase‑admin library on the Morty server? Thanks. Python: 3.12.4

I just moved to Tommy and will be moved to the new Tommy server in at least within 6 hours. my username is inw - please add domains: shoptions.net temporarytest.shoptions.net If you need to remove any existing domains because of 10 limitation, you can remove: peel.informationnetworkwebsite.com jobs.informationnetworkwebsite.com Thank You Much

You were suspended for having more than one account, which one would you like to keep?

We provide a digital services normaly please unsuspend me please 🥺

Let us know once step 3 is finished https://wiki.helionet.org/Flask#Request_WSGI_Control_Access

Thank you so much!

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache