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Oh, I see what happened after reading the console closer. It looks like some tests failed so it aborted. Does DBD::mysql work now?

Escalating...

We haven't heard from the other user that matched, so I've cancelled the pending suspension on your account. Shared networks are indeed a common cause of false detections for this...

Kindly provide access / enable the following perl modules to my environment DBD::mysql@4.052 DBD::MariaDB DBD::SQLite DBD::Pg DBD::ODBC DBD::DBM Details:- Username: ashwanibright server: Tommy

Hello HelioHost Team, Thank you for your message and for the great work you do in providing this service to the community. I would like to clarify that I have not violated the Terms of Service. I only have one active account and have not created or used any additional accounts, nor have I shared my account with anyone else. It’s possible that the alert was triggered due to a shared or public network I recently used to log in (such as from work or a university), which might have caused this misunderstanding. Please kindly review my case again, as I am confident that I comply with the Terms and do not have more than one account. Let me know if you need any additional information from me. Thank you for your time and attention. Best regards, Yolder

DBI seems to have installed. But not DBD::mysql below are Apache error logs AH01215: stderr from /home/quiz.heliohost.us/httpdocs/cgi-bin/welcome/welcome.pl: install_driver(mysql) failed: Can't locate DBD/mysql.pm in @INC (you may need to install the DBD::mysql module) (@INC contains: /usr/local/lib64/perl5/5.32 /usr/local/share/perl5/5.32 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 6) line 3., referer: https://tommy.heliohost.org/ AH01215: stderr from /home/quiz.heliohost.us/httpdocs/cgi-bin/welcome/welcome.pl: Perhaps the DBD::mysql perl module hasn't been fully installed,, referer: https://tommy.heliohost.org/ I tried doing the following on my local machine and it seemed working DBD::mysql@4.052 DBD::MariaDB cpanm --reinstall --notest DBD::mysql@4.052 cpanm DBD::MariaDB

Does it work now?

Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

This support request is being escalated to our root admins.

Glad you got it sorted. I'll mark this thread as [Solved] but please let us know if you need help with anything else! 🙂

Problem solved

Hi HelioHost Team, I’m having trouble fixing an error on my account and would like to reset it and start over. Could you please help me with this process? Thank you for your assistance! Best regards, Weirddev

Kindly provide access / enable the following perl modules to my environment DBI DBD::mysql Details:- Username: ashwanibright server: Tommy perl version: 5.16.3

This support request is being escalated to our root admins.

Hello, I am trying to run some python script on Tommy server, however it seems like that my server is missing some important python modules my script require. I am using python 3.12 version. I have checked the list of already installed modules and found that the modules listed below are still not installed in it. json5 v0.9.1 schedule v1.2.2 delta-rest-client v1.0.13 And the below listed modules are the part of Python's standard library so it should be installed for python 3.12 (since I am using python 3.12 version) hmac hashlib argparse signal os logging dataclass Please install all the above listed modules in my account. Thanks in advance

You were suspended for creating a Node.js proxy, which is against our terms of service. Additionally, you managed to consume 153.73 GB of memory. If we were to unsuspend you, you would need to remove your proxy. Alternatively, you can switch to a VPS to host your proxy.

I don't know why my account was restricted. I would like to apply to remove the restriction on my account. Thank you. My ACC is suyouhuiytb

Ok, many thanks — it’s working for now.

You need to install an SSL certificate. Assuming your domain's DNS is configured correctly and you're not using something that can break domain validation (like Cloudflare with strict SSL mode enabled), Plesk should actually fix this on its own. You can go into the SSL options and issue a certificate from let's encrypt to fix it more quickly. Once you install a valid certificate, it should start working properly within two hours.

Yes it is. Our Wiki offers a Python tutorial which may be helpful for you (as well as separate guides for Django and Flask, if you use those).

È possibile eseguire script Python su domini che terminano con .helioho.st?

Domain added, it'll take effect in an hour and forty minutes. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.

domain name：2kuai.3917137.dpdns.org ACC： suyouhuiytb

At the moment, only staff members can add domains for you. We can add a domain you own through a domain registrar or a free .heliohost.us/.helioho.st domain of your choosing. Here's a wiki article that describes the process: https://wiki.helionet.org/Addon_Domains