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You were suspended for your site getting hammered and causing over an hour of downtime on Johnny. I'll escalate this to Krydos since he's the one that suspended you.

This support request is being escalated to our root admins.

Stop creating multiple topics for a request which was already solved:

Username: Slide2333 Server: Johnny Main domain: slide2333.heliohost.us

Hello, I need remote acess to the postgresql database from any ip. server: johnny.heliohost.org

Hello, I need remote acess to the postgresql database from any ip. server: johnny.heliohost.org Postgresql user: "camilogeo_admin" Postgresql database: "camilogeo_gis" Thank you.

Hello, I need remote acess to the postgresql database from any ip. server: johnny.heliohost.org Postgresql user: "camilogeo_admin" Postgresql database: "camilogeo_gis" Thank you.

Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_gis password=<set in Plesk>

This support request is being escalated to our root admins who can set that up for you.

Hello, I need remote acess to the postgresql database from any ip. server: johnny.heliohost.org Postgresql user: "camilogeo_admin" Postgresql database: "camilogeo_gis" Thank you.

DKIM, SPF, and DMARC have been set up for the domain fallbork.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

For mysql, you actually do it yourself. In plesk, edit the database user, and there's an option for remote access at the bottom below the permissions section.

Hi, please allow remote access for my mysql-database (again). lsvcam.heliohost.us Database: lsvcam_webcamData User: lsvcam_webcamLSVdbUser Thanks a lot in advance.

This support request is being escalated to our root admins.

Hello! I'd like to know if it would be possible to enable SPF, DKIM and DMARC for the following domain: Username: fallbork Domain: fallbork.helioho.st Thanks in advance - Fallbork

Yes, you can have up to 10 domains associated with your account, including domains you purchased with a registrar or free domains like .helioho.st or .heliohost.us. Only staff members can add domains at the moment.

For others who may read this, yes you do. Marking solved.

Solved

Do we have to ask for remote access everytime we create a new database?

Remote access enabled now. Thanks to Krydos.

I'd like to add addon domain to my account, is this possible?

Db name:dipeshshrestha_postgres Db user:dipeshshrestha_dipeshshrestha

What is the database username and database name?

I have a database in my heliohost account "dipeshshrestha". How do I connect to it from pgAdmin4 in my desktop. The host name shows localhost. Please enable remote access

Your balance was $2.7100 plus $6.00 means you're at $8.7100 now. Your old subscription has been canceled so it will stop trying and failing to bill you, and your new subscription has been linked to your VPS. Your VPS now expires on 2025-02-15. I noticed you randomly received a verified review link on 2025-07-25. We would really appreciate it if you could spend a minute or two to click the link in the email and leave a 5 star review. Since we're a small non-profit powered by donations we don't have a budget for advertising so 5 star reviews like this goes a long way towards finding new customers, and only takes a bit to write a sentence or two about your experience using our hosting. We recommend using the link in the email to leave a verified review because 5 star reviews that don't use the verified link pretty much all get deleted. Thanks for the payments. Let us know if you need help with anything else.