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Muchas gracias por su colaboración y tan pronta respuesta, quedo totalmente agradecido.

No problem. Please let us know if you need anything else.

Thanks to you

Your account has been reset. You'll receive an email shortly with a link to create a new account.

I am ready, please reset my account.

The domain programasherrera.helioho.st has been added to your account. It can take up to 2 hours to start working.

The file in question is a backdoor (web shell) that allows whoever included it in that theme to access your account and do whatever they want, including upload and download files, dump your databases, and similar. Your index.php also contains malware, probably put there by the attacker. Malware accounts require a reset without a backup in order to be unsuspended, which permanently deletes your account's contents. Are you ready for me to reset your account?

Buenos días cordial saludo Solicito muy atentamente en lo mas posible la adición de un nuevo dominio para mi cuenta el cual seria: programasherrera@helioho.st, les quedo totalmente agradecido y en espera de su pronta respuesta. Cordialmente: Nelson Enrique Herrera Diaz

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Domain changed. It can take up to 2 hours to take effect. Please be sure to configure DNS.

Please change my domain from centre.aduxo.eu.org to syedhasnatali.cbu.net username: sabzgunbad3

No, there's still a 10 domain limit per account. However, you are allowed to have more than one account with Morty, so if you need additional domains, you can just buy a second account.

Dear Sir, My username is: argoma , i'm begineer on website management experience .I would like to reset my account since I lost access because I exceeded the 1000MB limit. I think it happened because I didn’t consider that laravel unzip need more space. I tried to access via FTP to delete unnecessary files, but the account is blocked. So, with no other option, please delete everything and I will start over. I'd also like to change the domain's document root from /httpdocs/public to /httpdocs (if possible)

Oh okay I thought I have no limit with Morty

Moved to customer service. Sorry we didn't see this sooner, it was in a forum that's not routinely read by staff.

We offer a Python tutorial which you might find helpful for guidance on how to get a basic Python app up and running on HelioHost.

Domains added. it can take up to 2 hours for them to start working.

Hello, my username is august854, I would like to add my two following domains I own through Namecheap, and ive already updated the NS unicornusa.art fortmorganflag.com Thank you!

Thank you for doing very quickly admin. Thanks.

How sad that someone would do that! However, is it possible to get a domain/url: citis.heliohost.us? If so, I would certainly appreciate that. Please let me know soon. thank you.

You’re already at your maximum limit of 10 domains. You can’t add any additional domains unless you remove something.

cryptonetrack24.helioho.st

I've now changed the main domain on your account to citis.heliohost.us. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache. Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup

How sad that someone would do that! However, is it possible to get a domain/url: citis.heliohost.us? If so, I would certainly appreciate that. Please let me know soon. thank you.

Domains ending in heliohost.org are no longer available to end users (they've been limited to staff since I believe 2021 or 2022). This change was made because hacked and abusive user accounts sharing the same domain as our website had a tendency to get the entire organization blocked. Many companies don't understand that the content of the subdomains under our domains doesn't belong to us, and at one point the entirety of heliohost.org got banned from Facebook for several years because someone set up a phishing site on a something.heliohost.org subdomain.