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  1. Today
  2. It’s banned for phishing because we received the following abuse report regarding the account. I took a look and it appears something on your account was compromised. Because of the presence of stolen data, your account will need to be reset without a backup in order to be unsuspended, which will result in the loss of all of your data. Do you want me to reset your account?
  3. Hello. I want to request the unsuspension of my account with the username: tchesoen. I honestly don't know the reason why it has been flagged off. Kind regards, Titus
  4. On my side, the system is showing that we did send you an invite for a Tommy account. I went ahead and resent it for you. If you don't see the email, please check your spam folder.
  5. Hello, I made a $2 donation via card payment to gain access to the Tommy server, but after completing the payment, I got an error on the signup page. I was not able to finish account creation. Details: - Name: [Paschalidis Crhisovalantis] - Email used for payment: [akispash@gmail.com] - Date of payment: [π.χ. 24 June 2025] - Payment Method: Credit Card - Amount: $2.00 - Recipient (if shown): [Helio Networks admin@heliohost.org] Please assist me in completing the signup. Thank you! Helioshost paypal payment.txt
  6. Yesterday
  7. I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  8. In that case, please reset the account. I only have WordPress backups I wanted to set up, and I think it's best to start from scratch. Thanks.
  9. If you want everything deleted anyway, just resetting the account is a better choice. Your account is looks like a legacy transfer account, so starting over would actually fix a bunch of bugs too. That said, if you don’t want to reset your account, you want me to delete everything in the web root, correct?
  10. Last week
  11. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  12. ohh, please only delete all files to free up space. Thank you.
  13. Do you want us to remove files and free up space, or do you want the account completely reset (which deletes everything and gives you a new account)? If you would prefer us to just delete something for you, let us know what you want removed and we can delete it and unsuspend you.
  14. Please, reset my account. username= mrrobot0 Thanks
  15. This account's balance is also negative. Notice sent by email, also posting it here:
  16. The backup we have on our side would restore the settings yes. The backups you can make in Plesk is actually identical to the ones we make on our side, but since you don’t have a way to actually restore the settings piece of it, only the files and databases in it are actually useful (by extracting and uploading/importing them). Yes I ran a new backup yesterday when you asked. Feel free to download it. Backups/archives are typically made whenever we remove domains, reset accounts, move the account to another server, archive the account, upon user request, or if we troubleshoot an account in a way that risks breaking it or losing data. They otherwise aren’t made routinely.
  17. Thanks Wolstech for the information. Thanks for your patients, I'm new at this and its a learning process. When I do a backup, you taught me how to restore the files from my backup. This restores the files but not the "settings". I would have to go through the process of getting the settings the same as when I did the back up: eventhough i have setting files in the backup, I can not restore them. When you do an Admin backup, you can restore, not only, the files but the settings also (I think). Is all this accurate? Did you do a backup? Do you only do backups when resetting an account? Sincerely, wapps
  18. I've changed the main domain on your account for you and added all the subdomains. Please note that it may take up to 2 hours for the domain changes to take effect, and they will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
  19. It all began on a foggy Tuesday night in the small, forgotten town of Ashbridge Hollow. The air was thick with mist and the scent of damp earth clung to every stone wall and crooked lamp post. A lone figure made his way down the deserted street — a man known only by his online alias: SyntaxRogue.

    By day, he was a humble PHP developer, crafting questionable code and building overly complicated scripts nobody asked for. By night, however, he became something else entirely. A digital drifter, a seeker of forbidden knowledge, and — most notably — a passionate connoisseur of adult entertainment websites from obscure corners of the deep web.

    One evening, while debugging a JavaScript function that somehow broke the entire layout of his already cursed website, he received an anonymous message in a chatroom known only to those who could recite the ancient and forbidden regex pattern:

    /^(.+)\\1+$/

    The message read:

    "Follow the trail of the crimson proxy. There, you will find the Nexus of Infinite Loops."

    Without hesitation, SyntaxRogue booted up his dusty Linux laptop, activated three VPN layers, rerouted his traffic through an abandoned Soviet-era weather satellite, and connected to a server known as CodeInferno69.

    Inside, he discovered a forgotten archive of ancient PHP scripts — cursed relics from the early 2000s. Among them was one file simply named forbidden_pornhub_clone.php. Legend had it that whoever successfully executed the script would gain access to every premium adult site ever created, free for eternity, while also unlocking the ultimate JavaScript one-liner that could crash any browser.

    Driven by equal parts lust, curiosity, and professional pride, he spent days deciphering the tangled spaghetti code. He faced unspeakable horrors: infinite while loops, nested switch statements inside eval functions, and a 4000-line CSS file that only defined one color — neon green.

    Finally, on the seventh night, lightning struck the antenna of his house as he typed the final semicolon. The screen flashed. The walls trembled. A ghostly voice whispered: "You have seen things no man should ever witness…"

    His terminal displayed a single blinking message:

    access_granted

    And then…

    Nothing.

    Absolutely nothing.

    You kept reading, didn't you?
    Seriously? You actually read this entire ridiculous nonsense?
    Are you dumb or what?
    Go touch some grass, my friend.

    But hey — respect for sticking with it.

  20. This behavior is expected. Domains no longer include webmail by default. If you want to use it, you have to explicitly turn it on in the mail settings for the domain, and then wait an additional two hours.
  21. I need subdomains for the site pilyuhuinyu.store I need subdomains with the beginnings: main, test, dev, blog, shop, stream, play Also please remove chekavo.helioho.st and make pilyuhuinyu.ru the main one Login: chekavo
  22. Hi HelioHost Support Team, Recently my domain niraj-stha.com.np was merged to username roxanne. However, when I try to access my webmail at https://webmail.niraj-stha.com.np/ and my other domain, I keep seeing the "Your domain should start working soon" message. Here’s what I’ve already tried: Waited more than 12 hours still same page shows up Cleared my browser cache. Despite all that, webmail and domain mail access still show the queued page. Could someone please verify if my domain/email is correctly provisioned on your end? I would appreciate any help in resolving this so I can begin using my webmail. Thanks in advance! Best regards
  23. Updated Added a general Github Search
  24. it's okay now. thank youuuu @Unknown025!!!
  25. Removed the .helioho.st domain and changed 1932washhouse.com to be the main domain. Changes should take effect in the next hour.
  26. Hi @KazVee! sorry, forgot to mention. I would like to also remove the 'mrjaybenz.helioho.st' and chnage '1932washhouse.com' as the main. Thank youu!!
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