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Thank you

Sorry, your thread slipped through the cracks. I'm not sure if what you're asking for is possible, but an administrator will be able to tell for sure. I've escalated your thread so they can respond.

I apologize for jumping on an old thread, but this thread helped me. I recently copy and pasted the sample from the Wiki, but still got a 500 Internal Server Error. My "Line break type" was set to "convert to Windows style." (You have to use the Text Editor, rather than Code Editor, to see this setting. When I changed it to "convert to Unix style," it started working. TL;DR - Changing to "convert to Unix style" helped when my python script wasn't working.

Domain changed. Please be sure to configure DNS. The domain can take up to 2 hours to function.

Hello, my username is guessthecase501, i want to replace my domain with `amnion.eu.org`

Here you go https://heliohost.org/vps/pay/?code=4KIVlsrTFsbTphcF

problem solved, I've learned the gap between modify and real update of files all around. Thanks

Hello to all, starting from this afternoon I'm facing a strange behavior on my web app hosted here. Basically the base html is loaded but then none of the other pages that should load content inside the base html are loading. Logs doesn't show nothing except an Access to the good page, put page still without without loading nothing. I tried reload the app many times, edit some pages and eve the .wsgi but without success. Can be related to the AWS issue? Thanks

Your pending suspension has been cancelled. Accounts associated with the Philippines tend to get flagged all the time due to the small number of available IPs and the prevalence of students (at least one larger university there uses our services for coursework). School networks, public wifi, and even VPNs are a common cause of this, and these days I'd almost go as far as to say 80%+ of these detections are false due to shared networks.

I received an email stating that my account might have possibly violated the terms of service. It specifically noted term #1 which is about having multiple accounts. I want to clarify that I do not have any other email or acount registered in heliohost, only one account 'jrcc1023@gmail.com', is registered in the Tommy tier. I also want to note that I did log in frequently over school and public wifi and have no knowledge if any other person with an account has been accessing the same network. My current fiber plan also does not offer static IP's for home plans, which might have also triggered the filter. I would appreciate if I get to keep this account knowing that I did not violate any of the terms of Heliohost. Thank you!

Domain added. It can take up to 2 hours to work. For the A records, the IP addresses can be found in Plesk. Click on your domain when you log in, and they appear at the bottom below all of the options. Please keep in mind that the IP address of your account will change if you purchase an upgrade to Tommy or Morty, or if maintenance results in the account moving to a new server (e.g. due to server rebuild).

Hello HelioHost team, I recently signed up for a free hosting account using a subdomain, and my username is havfabien39. I would like to request that you add my custom domain teenagerscenter.com to my account. Instead of updating nameservers, I prefer to point my domain using an A record via Cloudflare. Could you please provide the correct IP address I should use for this setup? Thank you for your support and for offering such a great free hosting service. Best regards, Havyarimana Fabien

Any news please?

Domains added, they will take effect in the next two hours.

Account reset, you should receive an email momentarily to recreate your account.

I'll escalate your thread so an admin can help. They should respond in about eight hours.

Hello, Please reset my account - ebsug. Thanks

Hello team, Username: iankristoper26 Can you please add the following subdomain: - notes.helioho.st - writer.helioho.st - loml.helioho.st Thank you so much.

Hello - Im sorry for again making another post like this, due to issues with my payment provider, The renewal on October 17, 2025 has failed to charge my bank account. Could an admin please resend the renewal / PayPal invoice link so I can pay immediately and avoid data loss? Account username: hoi4gamer123 VPS name or ID: VPS115 if useful, I can provide the failed transaction ID from my bank. Thanks in advance!

Your rebuild has been started and you'll get an email in a bit when it finishes. Your next free rebuild will be available on 2025-11-19.

This support request is being escalated to our VPS admins.

hello please wipe and re-deply vps64.heliohost.us

Domain added. it can take up to 2 hours to start working.

Hello, I would like to add an addon domain to my account (username: "realization"). The domain I would like to add is: checkeredlife.heliohost.st Thank you very much

or, you could just be the entertainment. haha. oh boy, that road will get you into trouble. i'm Mister Meseeks! look at me! on the guitar. like bozo the clown i forget why.