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Hi; Thanks for setting up these 2 domain names in such quick (I mean QUICK!) time... Much appreciated! To follow up, I am assuming it is the same process to add sub-domains... Looking to have the following: - taodgfu.cjburken.com -> pointing to TAODGFU folder under cjburken.com - app.23bill.com -> pointing to 'public' (not public_html) folder under 23bill.com Thanks in advance for the help on this. Chris

If you turn this back on, note that it takes two hours to take effect. You might also need to re-issue your SSL certificate to cover the webmail domain. Webmail was removed from all existing accounts to resolve the 503 errors as described above, and new accounts no longer include webmail by default. You have to turn it on if you want to use it. This change also improved performance and the speed of Apache restart on Tommy.

Webmail was disabled by default on Tommy due to the 503 errors. you can enable it again by going in Plesk > Dropdown under your domain > Mail > Mail settings. it will be under Webmail.

Thank you so much 😄

Hello, I didn't see any posts with a similar issue, but my mail server has been inaccessible for at least a couple of days. Whenever i try to open webmail.javalan.helioho.st I get a message saying the account should be open in 2 hours, although i have no issues with my account. But no way to see my mail. Has anything changed in how to access mail? I've cleared my browser cache and am in incognito almost all the time. Thanks for looking into this. Carlos

Subdomain added.

I've made that change for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

Hello, the subdomain is https://votar.helioho.st/ and I would like to replace "votar" with "paginaweb". Thanks.

add this domain to my domain list bcs.rizowan.com Thanks

Domains added, they'll take effect in about two hours. You'll need to create A/AAAA records for each domain, pointing to Morty's IP address (or switch to HelioHost's nameservers).

Hi; My account name is 'chrisohps' This is a request to add the following domains to my account: - 23bill.com -cjburken.com Thank you for your help on this matter. Chris

Domains added. it may take up to 2 hours to start working.

Please I want to request for these domain names be added to my account as add-on. zeevibe.eu.org sureodds.eu.org theciva.eu.org Thanks for the good work

Hi. I have got laravel running before on heliohost but ive gone back and forth a bit between laravel and drupal and now I am back on laravel. So I am trying to install it to start development but I keep running into strange errors. the plesk laravel installer wouldnt work. It ran into an error having to do with a the composer file already existing or not. after trying to delete everything and trying a few times I finally tried the softalicious laravel installer and I had a bit more luck. Laravel did seem to install correctly but now I am getting a 403 AH01276: Cannot serve directory /home/abstractions.helioho.st/httpdocs/public/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm,index.shtml) found, and server-generated directory index forbidden by Options directive, referer: https://tommy.heliohost.org/ so obviously something is wrong but i know that this should just work. I am thinking that wiping my account may do the trick as one thing I see is that after all of this plesk says I have 9 git repos now. not sure if that is accurate but I know they are not needed. how can I check to see if these repos actually exist and delete them if needed?

I've added aacmusic.heliohost.us to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Thank you for the reply. I would like to use a free HelioHost one please, ending with "heliohost.us' I am wanting to work on building a online store front and work on design for it along with testing ideas for it before i try to even add product to it and take it live

Remote access enabled. host=65.19.154.90 port=5432 user=marcogarthi_db dbname=marcogarthi_dbTest password=<set in Plesk>

This support request is being escalated to our root admins.

Account yriver has been unsuspended. It may take a few minutes to start working again.

my username is yriver

Request to unsuspend my account. I received an email saying that I might be registering accounts in batches and I had to choose which account to keep. Now my account has been suspended by mistake. I only have this one account. If I have to choose, I would choose to keep this one account and remove all other accounts, if other accounts really exist. Apart from that, I do not think I have violated any other user terms.

Please check your PMs for information regarding your Lily account.

DKIM, SPF, and DMARC have been set up for the domain nottanmayyy.heliohost.us. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

I checked my Tommy account and the Scheduled Tasks option isn't showing up for me either. Thanks for letting us know. 🙂 I've flagged this in the staff channel, and a root admin will update this thread once they've had a chance to look into the issue.

Good Mornig, I'm Marco, nice to meet you! Would very appreciate if I could get remote access for postgres. db: marcogarthi_dbTest user: marcogarthi_db host: marcogarthi.helioho.st I kindly ask if @Krydos can do it. Thanks a lot! Marco.