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- Today
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[Krydos] An error occurred while using Johnny alongside MariaDB.
Krydos replied to swaloy's topic in Escalated Requests
Does it work now? -
sgosparini joined the community
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[Krydos] An error occurred while using Johnny alongside MariaDB.
wolstech replied to swaloy's topic in Escalated Requests
That error makes me think something is wrong with mariadb itself (looks like an incomplete upgrade). Krydos will need to take a look at this. -
coldeny joined the community
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Hello HelioHost Support Team, I sincerely apologize for violating the hosting policy by creating two hosting accounts. I created the second account only because I wanted to change my domain name. I did not intend to misuse your free hosting service or consume additional resources. I understand that creating multiple accounts is against the rules, and I assure you that it will not happen again. I kindly request you to unsuspend my hosting account. I only need one hosting account, and I would like my final domain to be: cirravo.heliohost.us If necessary, you may delete the extra account and keep only this one. Thank you for your time and understanding. I truly appreciate the free hosting service you provide, and I will make sure to follow all the hosting policies in the future. Regards, Giri
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Now it's because of copyright issues. You cannot host copyrighted material on your account unless you can show you have a license, and streaming video/IPTV is explicitly prohibited by our terms of service regardless of the content anyway. You've already been given a link to the terms above via Google Translate. You need to read and understand them, because following those rules is a requirement of using our service. So far, basically everything you've done (from creating multiple accounts to what you've hosted on the account) violates those terms. Can you explain?
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swaloy started following [Krydos] An error occurred while using Johnny alongside MariaDB.
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oksinikolaeva joined the community
- Yesterday
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[Solved] Email not delivering - dmarc issue?
Krydos replied to autonetix's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain h3x.au. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
[Solved] Email not delivering - dmarc issue?
MoneyBroz replied to autonetix's topic in Escalated Requests
This support request is being escalated to our root admins. -
Domain added. it can take up to 2 hours to start working.
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Dear admin , can you please add www.futuredynesystems.com to my hosting. Thanks
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autonetix started following [Solved] Change of Domain and [Solved] Email not delivering - dmarc issue?
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Heya guys, Just wondering if you could help me set up DMARC records for my domain h3x.au, I'm setting up a couple of email accounts to start off with and in having trouble sending emails. Appears to receive emails with no issues. If there is anything you need me to do on my end please let me know 👍 Cheers, db
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wdpspace joined the community
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brita joined the community
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aniru3xrs joined the community
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Main domain changed. It can take up to 2 hours to start working.
- 1 reply
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rohith07 joined the community
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autonetix changed their profile photo
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Hi guys!!! first off, keep up the awesome work <3 - its incredible that helio exists. just wondering if i can add an additional domain OR change my current domain from lockedout.au to h3x.au which i also own. I will update the dns now to reflect your nameservers my helio username is: Autonetix
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If you encounter any other English text that you aren't able to understand, please be aware that Google translate (and similar services) can also translate entire websites. 🙂 All you need to do is drop in the website address of anything on our websites or in the Wiki that you do not understand. In this example, I used our Terms of Service from https://heliohost.org/terms/ The translator will provide a link that you can use. For example: https://heliohost-org.translate.goog/terms/?_x_tr_sl=en&_x_tr_tl=tr&_x_tr_hl=en-US&_x_tr_pto=wapp
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Assuming you downloaded your backup from https://heliohost.org/backup, you can restore your account using these instructions: https://wiki.helionet.org/Account_Backups.
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You were suspended for having more than 1 account. Your account with username metvmetv has been unsuspended. Please allow up to 2 full hours for it to reinstate completely. Please let us know how we can make the "one account per human being" rule more clear? The signup page mentions 1 account per person. Below the server choices on the signup page, users are shown a warning that says, "You may only have one account on Johnny or Tommy": As well, the very first line of the Terms of Service, which all users must agree to before creating an account, says: We even used big red bold font color so people could see it more easily. If you visited the signup page and the Terms of Service, and still were unaware of the rule, please let us know how we could make it more clear to new users? We are always happy to adjust our documentation so it is easier for people to understand and be aware of the rules. Thanks! Source: https://wiki.helionet.org/Suspension_Policy#Duplicate_Accounts
- Last week
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https://wiki.helionet.org/FAQ#Why_must_all_posts_on_HelioNet_be_in_English? None of our staff speak this language so we would appreciate it if you could translate your support requests to English to help reduce the work load on our unpaid volunteers. The more time you can save us on small things like this all add up and allow us to add new features, and improve our service rather than wasting a lot of time trying to translate stuff. We recommend using a service such as: https://translate.google.com/
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[Solved] Solicitud de adición de nuevo dominio
KazVee replied to programasherrera's topic in Customer Service
I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache -
[Solved] Solicitud de adición de nuevo dominio
programasherrera replied to programasherrera's topic in Customer Service
Hello, good afternoon. Best regards. Regarding this request: now that the domain https://iglesiascristianainternacionalaposentoalto.helioho.st/ has been restored following its period of inactivity, I would like to request a new account with the same domain—programasherrera.helioho.st—since that one was also deleted. Thank you. -
Hola buenas tardes Ya puedo ingresar pero aparece desde cero todo se borro, descargue una copia de seguridad pero la verdad no tengo el conocimiento para restablecer desde hay mi pagina hay alguna parte donde pueda ver un tutorial o un paso a paso para realizar esto, o ya me toca empezar desde cero. Agradezco por tu respuesta
