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  3. Hi! I'd like an additional domain (if I can get one) with the url wegocarryfirst.helioho.st. I intend to run a flask app on it, and I'll be needing wsgi control as well. My username is ujcis. Thank you!
  4. yup, i used the domain as advised in the plesk manual mail clients configuration. i changed it to tommy and it's working fine now. btw, is there an issue with roundcube? i get 504 gateway time out since this morning. thanks for the help!
  5. Hi, my user is mabragado and my server devserver.helioho.st I have seen in their wiki that they have documentation on how to use Django and Flask. Can you help me on how to run a project made with FastApi? Thanks
  6. Yesterday
  7. Are you using tommy.heliohost.org as the host name? For email you should use tommy.heliohost.org to configure remote mail apps. Do not use your domain as doing so will cause it to fail (error will usually be certificate common name incorrect or similar, because our mail server always returns a cert with the server host name on it).
  8. is there an issue connecting to the smtp server with gmail? i cant login on port 465, either with SSL nor TLS.
  9. Your storage space has been increased to 3000 MB. Thanks for the donation!
  10. Installed. You can see the current list of modules and their versions on Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
  11. Domain changed.
  12. thank you very much for your help
  13. rbxl.org to teckinnovations.com
  14. the domain I want is teckinnovations.com
  15. Last week
  16. Your last rebuild was only 10 days ago. The rule is you only get one free rebuild per month, but since you signed up about a year ago and this is only your second rebuild in twelve months we'll give you another. Your next free rebuild will be available on 2025-05-01. If you need another rebuild before then they can be purchased for $1 each. You'll get an email in a bit when the rebuild finishes.
  17. This support request is being escalated to our root admins.
  18. Dear Heliohost Team, Today I made a small donation to help you with this fantastic work. My account user name: sapatpirescoxe Paypal transaction ID: 00821791WF217374E Many Thanks MR
  19. And mysql-connector-python version 9.2.0 which is the latest or the most modern version possible. Regards
  20. Python 3.10 is not supported. Do you need these for 3.9 or 3.12?
  21. This support request is being escalated to our root admins.
  22. Hello, Please, Can you install these Python modules on my hosting? Python 3.10 fastapi[standard]>=0.115.0,<0.116.0 pydantic>=2.9.2<3.0.0 pydantic-settings<3.0.0,>=2.6.0 SQLAlchemy<3.0.0,>=2.0.36 passlib==1.7.4 PyJWT<3.0.0,>=2.9.0 sqlmodel<0.1.0,>=0.0.22 psycopg<3.3.0,>=3.2.3 requests<3.0.0,>=2.32.3 emails<1.0,>=0.6 My user is mabragado and my server devserver.helioho.st Regards
  23. This support request is being escalated to our root admins.
  24. Hey, requesting another OS reinstall
  25. No problem Please let me know if you need any help getting your application running.
  26. Thanks for taking the time to complete this.
  27. Please check your PMs for information regarding your Lily account.
  28. I've removed your domain name now, please let me know if I missed any. Unfortunately, users' post editing ability had to be restricted because 2 users who decided to break our Terms of Service tried to blank out their posts to hide the evidence of their rule-breaking. 🙄 Admins can still edit posts, so in your case if you want your domain name removed after a request has completed, just let us know and we're happy to help you!
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