All Activity
- Past hour
-
Would you consider running Coldfusion on the Java Server? Lucee a free version of the Coldfusion engine uses Java. Is this a possibility for the future?
-
Hi, I’m unsure if you need this or not, but my payment method zip code has recently changed, and I would like to update it with you for my account. Let me know if you need anything else and thank you.
-
This support request is being escalated to our root admins.
-
Hello, I am trying to make a payment for VPS, but the payment page is showing error for the given option. Please see the attachment in which the error screenshot given at top is for when I tried to do payment through paypal account. and in the same screenshot the below picture is the error I am seeing when I try to make a payment using Debit/Credit card. I have tried 4 cards but for all the card it is showing this error even though my international transaction is enabled on my all the cards. Please help me out to get a VPS.
- Today
-
What is your opinion on this? I'm a bit worried that someone could do the unthinkable and cause the site to shut down. Do you have anything in place to alert you if it happens? I don’t want to cause any panic, but I acknowledge that numerous people choose to host their businesses or project sites here due to the attractive rates. The thought of having to relocate is quite unsettling. Source: https://www.wired.com/story/the-trump-administration-is-coming-for-nonprofits-theyre-getting-ready/
-
Thank you! Trustpilot was deleting all of our 5 star reviews, and leaving up all of the 1 and 2 star reviews, so our rating was becoming abysmal. Apparently someone writing a 1 star review that says in the review that they've never even used our hosting, is a real review, but someone who has been using our hosting for years who writes a 5 star review is fake and needs to be deleted, even if the user provides receipts of having paid us for hosting their site. It's bullshit, and our overall rating just kept going lower and lower even though in reality we have hundreds of happy users. However, we've found that if we let Trustpilot see all of the emails we're sending and they can randomly choose who to send review invite links to, they don't delete the 5 star reviews anymore. The reason I'm telling you all of this is because I saw that you were selected to receive a review invite, but Trustpilot can't send it because you unsubscribed from their emails at some point before you even started using our hosting. We would ask you to write a 5 star review, but if you don't use the invite link that Trustpilot sends, it will just get deleted anyways so it's pointless, and you can't receive a link because you unsubscribed from Trustpilot emails. So if you want to help us out by giving a 5 star review you have 2 options: Resubscribe to Trustpilot emails with this email address https://help.trustpilot.com/s/article/How-to-unsubscribe-from-Trustpilot-emails-and-review-invitations?language=en_US#resubscribe Change your email address in our system to something that hasn't already unsubscribed. If that's too much work, or if you really don't want Trustpilot to email you, that's fine we understand. We hate Trustpilot too, but since there is no way to delete our profile from their system, and low ratings and fake reviews really does scare people away from using our hosting I thought it wouldn't hurt to ask. It sucks and it's definitely a form of extortion, but we really don't have a choice in the matter, and if we play by their scammy rules it is a free way to get a ton of referral traffic to our site, which helps us find more users and helps us grow. Thanks in advance if you do decide to try to get a review invite link, and write a 5 star review for us!
-
Credit of $87.16 has been added to your account. Thank you again for the very generous top up Please let us know if you need anything else.
-
I'm sorry the page was to hard to find. I've now added redirects so that doing a search in the Wiki for the terms "top up" or "Morty top up" will bring the user right to the section on adding funds to their account on the Morty page. If you used any other search term though, please let me know. We're always trying to keep improving the usability of the Wiki for our users. 🙂
-
[Solved] I want to add a domain name to my account
wolstech replied to samdav's topic in Customer Service
We have to add the subdomain for you. What domain do you want added? -
Domain added. It can take up to 2 hours to function.
-
Your account has been reset. You'll receive an email when it completes with a link to finish the reset process and create a new account.
-
You did it correctly. I see the payments in there and we'll credit you shortly for these. Thank you very much for these! I'm just waiting for an answer in one of our staff channels since I'm not sure if/what the multiplier should be on them (the $19 would be $24 of credit up front for example, but since there is no $50 option I had to ask).
-
[Solved] I want to add a domain name to my account
samdav replied to samdav's topic in Customer Service
ok pls how do i add subdomain to it? -
Took me a bit to find the wiki post that explains how to do this. I actually ended up donating twice while experimenting. Morty account: beporter Paypal transactions: 1KA09153L5931683K ($50 usd) 6NC59405VV6590026 ($19 usd) If I did either of these wrong and they can’t be used for top up, that’s fine, y’all deserve the donations anyhow. Appreciate the service very much. Now I just need to get my scp issues finally sorted out on my end. 🤦♂️
-
Yeah you can only have one account, so you can only keep sentinelx. You can have up to 10 domains on a single account though. Do you want me to put both domains in the same account for you?
-
The settings shown are correct, however I recommend the proxy option be set to DNS only while you're getting things set up. The domain is working for me, if you're still seeing that error you should clear cache.
-
Hi, I've create 2 accounts, one for the production, and the other one for the public website. Here are the accounts : Alchimistofcrypt & Sentinelx delete alchimistofcrypt if you need to delete one. Thanks for emailing me before. puting down !
-
onetouchexim joined the community
-
sktracker.helioho.st
-
I bought this domain from and Cloudflare do not allow user to change name server. Only i can change the DNS records and I changed the DNS record but its shows 404 not found -nginx error. So, Please share configuration of DNS records. (Note: Record name cannot be black as its required field). (Screenshot attached)
-
sat4all started following [Solved] Reset host to default
-
Hello, can you please reset host to default. dealexaie@gmail.com aiprivatebot.heliohost.us Thank you
-
Please, I would like to add my domain name "playersdb.app" and the following subdomains to my account: api.playersdb.app dev.playersdb.app collab.playersdb.app cdn.playersdb.app Old playersdb.brunomanoelfb.helioho.st will become the main page (playersdb.app), so, please, delete playersdb subdomain. Subdomains cdn and m3u will remain in brunomanoelfb.helioho.st. Greetings!
- Yesterday
-
Install python module "twilio" in my account
Krydos replied to piyushukani's topic in Escalated Requests
Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py -
Install python module "twilio" in my account
Unknown025 replied to piyushukani's topic in Escalated Requests
An administrator will be able to install that for you. -
Let me check and confirm if it is showing me an error mentioning any IP addresses other than these two. If so we have to look into it which are those IP addresses. I have requested to install python's "twilio" module on my account since my updated python codes need this module. Once it is installed I will do a test run and will update you if it is encountered any error about the IP addresses. Till then please keep this request ticket open.