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Try sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

We recommend using tommy.heliohost.org as both the incoming and outgoing server settings instead of your own domain.

Here are mail settings for Windows Mail

lmao

Unblocked. Can you access the wiki now? https://wiki.helionet.org/

I've read stories about users who actually do a bit of research themselves first, but to encounter one in the wild like this... Oh my goodness! 😄

I've unblocked a random IP address. Maybe it was yours? If you're still blocked, it may be faster to provide the IP address that was displayed in the error message to ask for it to be unblocked.

Username: needlepit, Server: Tommy, Main domain: finalboy.helioho.st Hello HelioHost team, I noticed that I can't see your Wiki page and it displays "IP Range Rate Limited." I access your Wiki occasionally to reference information, and I would like to be unblocked. My IP address is 175.158.55.24. Thank you.

Domain added. It can take up to 2 hours to start working.

i need free account for practicing my work iam junior backend from egypt because this system refused my ip address

Hi, i need add new domain to my account new domain: aafed.eu.org Thank you very much. Nuno Costa

Thank you, fortunately, I'm not one of them. Because asking on this forum is the last thing I'd do before exhausting all of my options :))

99% of people waste our time by not even considering that they could change the port instead of asking us to open an outbound port (no offense). Outbound port 4000 opened.

Sorry for replying so late, but if it would be possible, I'd not waste everyone's time here (no offence), unfortunately I've checked and they don't allow that, if it did, I would have changed.

Hello! As a quick follow-on from my email: Apologies, I misread your question about domain names. Will you NEED to buy a domain name? No, you don't need to! We offer free domain names ending with ".helioho.st" or ".heliohost.us" that you can use. If you WANT to buy a domain name, now or later on, we'd recommend Namecheap, using their affiliate link that I sent before. Please feel free to reach out if you'd like more information on anything, or if you have any other questions. Thanks!

Hello! Thanks for your query. Our web hosting service is great for anyone who needs free web hosting, so you're welcome to try to sign up for a free Johnny account to give it a test drive to see if it'd suit your requirements. We have a page in our technical documentation Wiki here that offers some tips you can use when trying to get am account on Johnny: https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny The free accounts come with 1000 MB storage. It depends on the filesize of your Zoom recordings if this would be sufficient for you. If you find you need more storage, there is the option to make a one-time donation for more storage later on. You can read more about that here: https://wiki.helionet.org/Donations_for_Increased_Storage In terms of purchasing your own domain, we have an affiliate agreement with Namecheap, so we recommend buying your domain with them. (I've also personally been a Namecheap customer for a few years, and they've been great!). If you use our affiliate link to sign up and register your domain, it won't cost you anything extra, but it helps HelioHost earn a bit of commission for the referral. Please note: You may need to disable your ad blocker or add the link to your allowlist, since some adblockers may flag it even though it's safe: https://heliohost.org/partners/namecheap In terms of the technical aspects of building your website, we have a strong community of web developers of all skill levels. If you get stuck on anything, you're welcome to make a post in the forum or hop into Discord to ask for help, and often other HelioHost users will be happy to jump in and try to help you out. I hope this helps, but please let us know if you have any other questions! Thanks!

Username: N/A, Server: N/A, Main Domain: N/A Good afternoon, I found your hosting and was hoping I could ask a few questions before signing up. We have a google group professional org that is free and open to all professionals interested in plant mapping. We have quarterly zoom calls with lunch n learns we like to upload and share with everyone later. Do you tink our professional group is a good fit for your service? Will we need to buy a domain name and if so, any partners or recommendations we should look into? I'm trying to make future leadership in this group not have to carry a costly burden while using services like yours that are there for the common good. Many moons ago I bought my own domain and made a simple website for something else, so I think I could sort out some technical aspects if needed. Thank you for your time, and thank you for making this service available and accessible. Jena -- This email has been checked for viruses by AVG antivirus software. www.avg.com

Hello! I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Good day I am in the process of setting up a website and I wanted to add a domain (Goldenbrush.co.za) I Believe I need to get a ticket made to have this second domain added. Please let me know if you can do this or if i need to do anything before. Thank you Bradley

https://wiki.helionet.org/FAQ#Why_must_all_posts_on_HelioNet_be_in_English? None of our staff speak this language so we would appreciate it if you could translate your support requests to English to help reduce the work load on our unpaid volunteers. The more time you can save us on small things like this all add up and allow us to add new features, and improve our service rather than wasting a lot of time trying to translate stuff. We recommend using a service such as: https://translate.google.com/

Moodle 5.x is not supported on Tommy. The server is really outdated and is due for replacement in a few weeks time anyway, so not worth our time to upgrade MariaDB only to replace the whole server later. If you want to use 5.x immediately, you can either upgrade to Morty or downgrade to Johnny, as both of those servers have newer versions of MariaDB on them that should support it. Tommy will be getting a newer version when it gets rebuilt.

Thanks for letting us know. For the future, you can disable WAF rules yourself via Plesk. There is a page in Plesk specifically for the application firewall settings. Among those settings is a box where you can enter a list of rule numbers that you want to disable. You can find the rule number in your logs, then enter it there to disable it. Note that when you disable rules this way, the changes take up to 2 hours to become effective.

Fui tentar criar uma conta free e não estava dando e quando entrei no link da pagina tinha um aviso que meu IP 177.105.82.141. tinha sido bloqueado mais não sei o pq ! Desejo criar uma conta para hospedar meu site e testalo durante o desenvolvimento dele, então me ajudem pfv !

Hi! Could you help me? I've reset my domains, and now I can't install either Moodle 5.1 or 5.0. I would prefer 5.1. Best regards, Carlos

Much thanks for the knowledge sharing... I had heard of this - of course - but not solid on the differences...