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What do you want deleted to free up the space? It looks like there's 600+MB used by what appears to be headless chrome installed in the .cache folder. Do you want me to remove that?

Hi, my Tommy account was suspended. I accidentally surpased the 1000 MB Disk space limit (1041.7 MB). I tried to connect using FTP to free up space but it isn't working neither. Could you please help me to recover access to my account. Thanks.

Domain added. it can take up to 2 hours to start working.

I would like to add a new domain called civicquizapp.helioho.st. My username is themyth. Thank you

Domain added, it will take effect in about an hour and a half.

hi pls i want to add domain i want it to be https://emmagoldendoodles.helioho.st i will be happy if you can do it for me

I think we should talk about K. Mpape, the moment he left PSG they won something big the have never won before and the place he is right now keep losing what they had been winning before his arrival. That guy is a bad luck

Paris Saint-Germain clinched their first UEFA Champions League title with a commanding 5-0 win over Inter Milan at the Allianz Arena. This victory marks the largest margin in a European Cup final since 1960. How do you assess Inter Milan's tactics and response during the match? What implications does this result have for both clubs moving forward?

canada

You were suspended for creating multiple accounts, which is against our terms of service. Which account would you like to keep?

I am not sure what happened. Why was my account suspended? Please lift the suspension. Thank you.

tnx

Your account was suspended for High server load: using 200.52 GB memory when the daily limit is 200 GB. Whatever you were running caused too much load. Things like Node and WordPress are the top reasons for account suspension. If you're not sure what caused the load, if you let us know more about what you're running, we can try to suggest ways to keep your memory load down. We recommend you keep an eye on your account load numbers on the load page within your dashboard. I have unsuspended the account now. Please fix the issue quickly since if you make no code changes, another suspension is likely, and there is a Three-Strike Policy in place for repeated infractions of the Suspension Policy. Also, please please please always keep backups of your important files, both at HelioHost and everywhere else. We have seen a lot of users learn the hard way about not keeping backups, and I know from experience how upsetting it can be to lose all your hard work. We strongly recommend that you make regular backups inside Plesk and then download the backup to your local machine. We have info in our Wiki about making Account Backups that you can follow.

Dear HelioHost Support Team, I hope this message finds you well. I recently attempted to log into my Tommy account (username: live7day, linked to the email admin@live7day.com) to check on my hosted website, but I was unable to access it. The login page stated that either the username or password is incorrect. When I checked the HelioHost website directly, I saw that my account has been suspended. I am unsure of the reason for this suspension, but I would sincerely appreciate the opportunity to regain access, even temporarily. I have not yet backed up my website's files and code, and I would like to retrieve them as soon as possible. Once I’ve backed up my data, I will promptly disable or delete the website if required. Please let me know if any further information or clarification is needed. Thank you in advance for your time and assistance. Best regards, live7day

Sorry, yes there was a misspelling. Correct: gmpacademy.eu. Thanks for confirming Wolstech.

The domain https://gmpacademy.eu/ is working properly for me. Please clear your cache. (Note in your reply you misspelled the domain gmpacedemy.eu, that domain is for sale so I wouldn't expect that one to work if the misspelling was intentional).

It's gmpacedemy.eu

You can delete your account here: https://heliohost.org/dashboard/delete/ If you would like to remove your forum account too, please let us know when we can delete that on our side.

A backup of your account can be downloaded here: https://heliohost.org/backup/ If you need instructions on how to extract the data from the backup, please see: https://wiki.helionet.org/Account_Backups#How_to_Extract_Your_Account_Data_from_the_Backup_File

Websites do not support being accessed by IP address because the server uses SNI. You must use the domain. If you try to use the IP address, it will always show the countdown page. What domain is not working for you?

Good morning, I'm checking on the assigned ip: http://65.19.154.90/ and since yesterday the page is showing a time countdown of the page about to start. I changed my dns to ns1.heliohost.org ns2.heliohost.org I wonder if I set it up correctly. Could you please check if there's something missing? Thank you

I would like to formally request the deletion of my HelioHost account associated with the Tommy server. The account username is niaoniao, and it is linked to the email lenyjoybanasing@gmail.com. My project is now complete, and I no longer need the hosting service. Please proceed with permanently deleting my account and canceling any associated subscriptions. Thank you very much for your support and service throughout my use of the platform. Best regards, Naomi Liu lenyjoybanasing@gmail.com

Dear HelioHost Support, I would like to request assistance in downloading the current contents of the httpdocs directory for my website, skillconnect.helioho.st, as part of my backup process. Please let me know the best method to securely access and download these files, I would really appreciate your guidance. Thank you for your support. Best regards, Naomi Liu lenyjoybanasing@gmail.com | username: niaoniao

Hello, I would like to download the current httpdocs files in my skillconnect.helioho.st website for backup.

Unsuspended. It may take a few minutes to work again. please let us know if you need anything else.