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Hosting accounts on Morty cannot be transferred over to a VPS, the two are entirely different servers from each other. a VPS only comes with an OS and ssh access, if you don't know much about using the command line, we can install a control panel such as hestia if you'd like. You can always copy the files and databases from your Morty account to your VPS.
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that is the display name i chose for the vps kz.dev370@gmail.com and paid for the 4$/m plan
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[Solved] Problems with sending emails
wolstech replied to backupchiquipoli's topic in Customer Service
DKIM, SPF, and DMARC have been set up for the domains chiquipolis.com and backupchiquipoli.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. - Today
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kzdev370gmailcom joined the community
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[Solved] Problems with sending emails
backupchiquipoli replied to backupchiquipoli's topic in Customer Service
chiquipolis.com backupchiquipoli.helioho.st -
Your account has been reset. When it finishes, you'll receive an email with a link to create a new account. If you need any data from the old account, a backup will be available at https://heliohost.org/backup/ once the reset is complete.
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[Solved] I'd like my domain connected to my hosting
wolstech replied to imaraproducts's topic in Customer Service
Domain added. Please be sure to configure DNS with either NS records pointed to ns1.heliohost.org and ns2.heliohost.org or A and AAAA records pointed to the IPs shown in Plesk. The domain can take up to 2 hours to function. -
[Solved] Problems with sending emails
wolstech replied to backupchiquipoli's topic in Customer Service
These aren't set up by default. What domain do you need these set up on? -
Hi, I am trying to use plugins like GoSMTP and WP Mail SMTP, with both the test sending message says that it went well, however they do not reach the destination. WP Mail SMTP gave me this message: Domain Check Results error icon spf Action Needed: It doesn't look like the SPF record required by your SMTP server has been added to your domain. Please contact your SMTP server provider for details on how to find the SPF record, and how to add this record to your domain's DNS. warning icon dmarc Action Recommended: It doesn't look like DMARC has been set up on your domain (chiquipolis.com). We recommend using the DMARC protocol because it helps protect your domain from unauthorized use. Please check out this step-by-step guide for details on how to add the DMARC record to your domain's DNS. and doing a test with mxtoolbox.com, it answers me: No DMARC Record found
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sonalook20 joined the community
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khokamoni joined the community
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deblinux joined the community
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[Solved] I'd like my domain connected to my hosting
imaraproducts posted a topic in Customer Service
My username is "imaraproducts" And my domain name is imaraproducts.co.ke -
imaraproducts joined the community
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[Solved] Primary domain change and DKIM/SPF activation
Krydos replied to wds657's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain orionelectronica.com.ar. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
[Solved] Primary domain change and DKIM/SPF activation
wds657 replied to wds657's topic in Escalated Requests
I am already using ns1.heliohost.org and ns2.heliohost.org. Please proceed with generating and enabling DKIM, SPF, and all required email authentication records for orionelectronica.com.ar. Thank you. -
Thank you very much for your reply! That was all I needed to know for now
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Your VPS will get a domain like 'vps##.heliohost.us', but you can also ask for another free 'something.heliohost.us' domain pointed at your VPS if you want, too.
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cebolln changed their profile photo
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cebolln started following [Answered] Do I need my own domain if I want to purchase your VPS?
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Hello. I currently have a Tommy account and am thinking of switching to a Mercury VPS. My question is: do I need to have my own domain to use the VPS, or do you provide one as you do with Tommy? That's all for now. I look forward to hearing from you. Thank you very much for your attention and services.
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At some point this disk usage issue was fixed. I have added the requested aliases without a redirect. In order to host them with us you'll need to fix your DNS settings though.
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No worries, thanks for letting us know it's two people in the same house. We'll cancel the suspensions on qutegifts and thepottervault. It looks like ninagart is already deleted.
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mousabsalah joined the community
- Yesterday
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Hi there. I have gotten a term of service violation notice for my account. I believe it was triggered by my partner who just setup an account to host her site and I didn’t realise it wasn’t allowed from the same location. My domain is ThePotterVault.com and .co.uk. Her site is qutegifts.co.uk. However she did just setup another account for her art site which probably has compounded the issue. She didn’t realise the terms and also she didn’t realise she can probably add more than one domain to her single account. She will delete her second account associated with the email address ninagart@icloud.com Sorry for the confusion. I hope she is able to continue with her first account. Thanks Matt
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[Solved] Primary domain change and DKIM/SPF activation
Krydos replied to wds657's topic in Escalated Requests
If you decide to use our NS records, ns1.heliohost.org and ns2.heliohost.org, we can set this up for you. If you want to use external DNS, such as Cloudflare or your registrar's DNS system, you'll have to set these records up yourself. -
[Solved] Suspicious files / folders in the root
slashbit replied to slashbit's topic in Customer Service
Hi, thanks, yes, I did set it up a while ago and manually ran I yesterday at that time . OK, nothing to worry about then , I just didn't notice it before somehow. Thanks -
[Solved] Primary domain change and DKIM/SPF activation
wolstech replied to wds657's topic in Escalated Requests
Domain changed. Please be sure to configure DNS for the new domain using either NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records pointed to the IPs shown in Plesk. It can take up to 2 hours to function. If any data is missing after the change, a backup is available at https://heliohost.org/backup/ of the account from prior to the domain change. -
fifthglyph joined the community
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[Solved] Remove suspension
wolstech replied to backupchiquipoli's topic in Suspended and Queued Accounts
That account has already been unsuspended. For the new domain, please use ns1.heliohost.org and ns2.heliohost.org as the name servers. -
[Solved] Remove suspension
backupchiquipoli replied to backupchiquipoli's topic in Suspended and Queued Accounts
Could you please give me the Name Servers to perform the redirection? -
[Solved] Add a domain to my account
wolstech replied to backupchiquipoli's topic in Customer Service
Unsuspended and domain added. Please be sure to configure DNS. The domains can take up to 2 hours to function.
