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Yes, I can change the max_input_vars, but if you change the PHP version the max_input_vars will go back to the default value. Therefore you should make sure you're using the correct version of PHP prior to changing the max_input_vars. Generally it's a good idea to use the latest version of PHP that your software supports. Since Moodle doesn't support PHP 8.5 yet, that means PHP 8.4 is the latest support version, and yet you're using PHP 8.3. Like I said, is there any particular reason you can't use PHP 8.4?

Hi, I have installed Moodle 5.0.3 via Softaculous on my subdomain elearning.minutice.helioho.st, and it works well with PHP 8.3 and 8.5. However, when I try to upgrade to Moodle 5.0.6, the process fails. The error message states that max_input_vars must be set to at least 5000. Yesterday, I installed Moodle 5.1.3 from Softaculous in minutice.helioho.st domain, to try, and it works well. Besides the first installation, which works, I think that I cannot update or upgrade Moodle if max_input_vars isn´t set to 5000 at least. Based on my tests, the PHP version itself isn't the issue, but rather this specific setting required for the upgrade process. Could you please help me adjust this setting or update it on your end? Thanks, C. Costa

It looks like Moodle doesn't support PHP 8.5 yet, but is there any particular reason you're not using PHP 8.4 which Moodle does support?

Hi, minutice.helioho.st thaks

We cannot remove this domain without resetting your account as this is set as your main domain. we can also change it to something else if you'd like if you don't want to reset your account.

Hello, my username is stephen225. I'd like the following domain name removed: sambiz.co I've moved it elsewhere. Thanks! Stephen Magrowski

Yes we do. It can be configured via .htaccess.

Glad to hear it's working. Please let us know if you need anything else.

Was testing out some URL rewrites in my .htaccess file and it doesn't appear to work, but wanted to double check. Thanks!

The domain user339058.helioho.st has been created and it points to your VPS. Each vps comes with a default vps###.heliohost.us domain that you can use or ignore. When we install Hestia for you we use vps158.heliohost.us:8083 for the Hestia login domain.

A root admin can point this domain to your VPS IP address. You can set it to any domain you want as long as you own it and is accessible, free subdomains can be set as the hostname as well.

Does VPS come with domain? I have a VPS under the username user339058 and was wondering if there can be a domain like user339058.helioho.st. Similarly I was trying to install Hestia control and it requested for a FQDN hostname. Would it be vps###.user339058.helioho.st?

Hi, it is working now! I didn't see any more exception. Thanks for the quick response. Greatly appreciated.

Marking as solved as the issues have been resolved.

There was one IP address blocked in these ranges. It has been unblocked, can you try it again now? If it still doesn't work, I'll have Krydos take a look.

Please be aware that replying to your own case will delay response time, as our system moves you to the back of the line each time a reply is added. Also, when the contents of a post contains the typical characteristics of AI-generated content (very wordy and verbose, predictable paragraph structure), this can be less interesting for our human volunteers to read and respond to. All staff are real humans. We like to read and reply to posts made by real humans, even if they contain spelling mistakes or errors if English is not a person's first language. All those human staff members are unpaid volunteers who assist here in their free time. They have responsibilities outside of HelioHost such as a full time job. They are not always online to read forum posts. In the meantime, please ensure you review our support response timelines (SLAs and ETAs), at: https://wiki.helionet.org/ETA For guidance on how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work? Help is generally provided within 24 hours, and we encourage users to bump their requests if it's been more than 24 hours with no response, in case we missed it somehow. Our best efforts to respond within 24 hours can be impacted by several factors, including but not limited to: Time zone differences (most staff are based in North America) Work School Family Other real-life commitments Please be patient until you receive a response, as we work cases in the order received with the oldest requests first.

The forum account/email does not match the email or forum account associated with this username, to continue with this request either make a post with the correct forum account or send an email to support@heliohost.org from the email associated with this hosting account.

Domain added. It can take up to 2 hours to start working.

The outbound IP are 74.220.50.0/24 74.220.58.0/24 Thank you

Dear HelioNet Support Team and @MoneyBroz, Thank you for your attention and for the clarification you have provided so far. We would like to kindly ask whether there is any possibility for our account to be reactivated. We were genuinely unaware of what was happening and were quite surprised by the situation. Had we known of any irregular activity, we would have taken immediate action to prevent it. For this reason, we respectfully ask whether there is any path available for reinstatement of the account. If reactivation is possible, even if it requires the payment of a fee, a reinstatement charge, or any additional administrative step, please let us know. We are fully willing to comply strictly and promptly with any obligation or security requirement you may establish. We truly value your service and would be grateful for the opportunity to restore the account and continue using it in full accordance with your policies. Thank you once again for your time, understanding, and consideration. Yours faithfully, Jefferson Midei

The firewall probably blocked it. Do you know what IP address the connection comes from?

i want to add a domain to my account: "megadash.helioho.st"

Additional Info: I made a change in my site at Render to point to another MySQL database instance and it worked fine. So, somehow, Heliohost is blocking the access from Render!

Hello, my username is stephen225. I'd like the following domain name removed: sambiz.co I've moved it elsewhere. Thanks! Stephen Magrowski

Which domain?