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An administrator will be able to help with this.

Sorry for the Italian message, I forgot to translate it. Hi, I just purchased the Morty plan for a friend of mine with my PayPal account, but since PayPal took my email address, it put the funds in my account. I'd like to migrate the Morty plan, which I paid $10 with PayPal to the giuliodinatale2006@icloud.com account, to the account that doesn't yet exist, since the platform hasn't created one at lombardonicolo49@gmail.com.

Ciao, ho appena acquistato per un mio amico con il mio account paypal il piano morty, ma siccome paypal si è presa la mia email ha messo i fondi nel mio conto, io vorrei migrare il piano morty che ho pagato con paypal 10 dollari con account giuliodinatale2006@icloud.com e migrarlo all'account non ancora esistente essendo che non l'ha fatto creare la piattaforma all'indirizzo lombardonicolo49@gmail.com

The answer to this question was solved on discord: https://discord.com/channels/398197622168616962/398538798994161664/1400149694918688939 Lily offers MSSQL 2017 but it will needed to be added as an addon to your Tommy account.

Domain added. it can take up to 2 hours to start working.

username:yalmohajire want to add the domain live7day.com. I have already linked it to ns1.heliohost.org and ns2.heliohost.org.

Hi, I joined tommy. I want to create an MS SQL db. how do I do that? I ready online that you can do it on HH if using windoes server. can someone guide me?

Domain added. it can take up to 2 hours to start working.

username - mannapijush1 i want to add a domain to my existing account domain name : billing.itspijush.eu.org

Yes i will be happy to do that. I will be soon donating too. Amazing work you guys do and i hope this will only grow. We people for the people together.

No problem. Glad you find our customer support to be high quality. We volunteer for HelioHost because we enjoy helping people, such as yourself. You may randomly receive an email asking you to rate our service soon. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend waiting for the the link to be emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!

Thanks for helping me out. This customer support is really speaking of quality. Thanks again. Josef

Remote access enabled. host=65.19.154.90 port=5432 user=fitulus_fitulus dbname=fitulus_availability password=<set in Plesk>

Use absolute paths to the files in the scripts instead of relative ones. Your home folder is at /home/weer.helioho.st/ so absolute paths would be in the form: /home/weer.helioho.st/httpdocs/filename.txt You can also make the path dynamic. This statement means "filename.txt in the same folder as the PHP file": dirname(__FILE__).'/filename.txt'

This support request is being escalated to our root admins.

Hi HelioHost team, I’d like to request remote access to my PostgreSQL database. Here are my details: HelioHost username: fitulus Database name: fitulus_availability Database user: fitulus_fitulus Domain: rideluxservices.com My current IP address: (removed) Port: 5432 I’d be grateful if you could add this IP to your pg_hba.conf file so I can connect using psql from my local machine. Thanks in advance. Josef

@marcodalcanto Also, try to limit the number of returned rows. Example select first_name, last_name from users limit 25;

I have a website where I need to save and load some local data, which is done by php scripts. I noticed the following: When I manually run my php scripts, e.g. by typing their file name in a web browser, files are read and written to the httpdocs folder When the scripts are called via a scheduled task, files are read and written to the home folder. I both use scheduled tasks and manual script runs. Does anyone know a practical way how to deal with this?

Domain name changed to worksyncpro.helioho.st. Also, if you want to still add worksync.helioho.st, a staff member can set that as an addon domain for you.

yes, thanks

My current domain name is soloriderxi (https://soloriderxi.helioho.st/) and I would like to change it to worksyncpro (https://worksyncpro.helioho.st/) or worksync (https://worksync.helioho.st/) please Thank you

Account has been reset and a new invite was sent to your email address.

yeah im ready to reset

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache