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You asked over here to have your other domain changed. Do you want me to replace the designers7.us.to domain with this one since the designers7 domain doesn't work?

What do you want this domain changed to?

Sure. The pending suspension for the first account has been cancelled. It looks like you deleted the second one already so no action is needed there.

Hi, I got an warning from you about a possible terms of service violation. Unfortunately you are right, I didn't read your terms and I created two accounts. I already deleted the 2nd account, regarding jpjforuns@gmail.com. Is it possible to maintain my 1st account jpjoaquim@gmail.com? Regards, João Joaquim

I tested the download speed of your VPS. sftp> ls -lh -rw-r--r-- ? 0 0 3.5G Jul 24 17:21 largefile.bin sftp> get largefile.bin Fetching /root/tmp/largefile.bin to largefile.bin largefile.bin 100% 3600MB 58.1MB/s 01:01 sftp> It downloaded a 3.6 GB file in 1 minute and 1 second at about 58.1 MB/s. It seems like the VPS is fine and your internet connection is probably the bottleneck.

plz add my domain ai.neelamb.com.np

plz change my domain designers7.us.to this is not work

I try upload file 1.7GB from PC to vps via Webmin still normal with took time less than a minute. but downlaod case have issue.

Krydos can investigate this further but i assume another VPS on the server is swapping as your VPS is having to read the file to upload it to your PC.

I test speed on VPS look not bad but download file from webmin on browser under that directory still slow @vps133:~$ speedtest Retrieving speedtest.net configuration... Testing from Hurricane Electric (64.62.199.201)... Retrieving speedtest.net server list... Selecting best server based on ping... Hosted by CenturyLink (Eugene, OR) [2225.60 km]: 23.08 ms Testing download speed................................................................................ Download: 794.67 Mbit/s Testing upload speed...................................................................................................... Upload: 616.45 Mbit/s

This support request is being escalated to our VPS admins.

Dear Support Team, I am currently using VPS133 and have encountered an issue with the download speed from my VPS. When downloading a 3.6 GB compressed file from the VPS to my PC, the download speed is only around 62-130 KB/s, resulting in a very long transfer time. I usually perform these downloads at approximately 8:00 PM. Thailand Could you please investigate whether there are any bandwidth limitations, network issues, or server-side settings that may be affecting the download speed? I would appreciate any recommendations or assistance in improving the transfer speed. Thank you for your support. I look forward to your response. Kind regards, Chakkrapong

DKIM, SPF, and DMARC have been set up for the domain bcre.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

You have a 255MB backup in your account. The rest of your space is being used as follows. I deleted some of the logs for you, but there simply isn't enough space in your account unless you want me to also delete the backup and/or turn off Node and delete the npm cache. If you want to buy more space, you can do so in the dashboard. https://heliohost.org/dashboard/ Otherwise, please let me know what you want removed to bring the space under 1000MB. 305M ./public_html 145M ./logs 72K ./error_docs 12K ./.composer 12K ./.ssh 0 ./.trash 0 ./bin 0 ./cache 4.0K ./etc 0 ./httpdocs 36K ./php 0 ./public_ftp 188K ./ssl 18M ./tmp 0 ./var 283M ./gsakola.in 24K ./.nodenv 4.0K ./.phpenv 120K ./.rbenv 355M ./.npm 36M ./.cache 1.2G .

Hi username : ansaraf Today I logged in to my account and found that my account is suspended. I don't know the reason for suspension. Also I noticed that disk space used is around 1.4 GB which I don't know how this drastic increase occured. Please help Amit Saraf

Thank you so much, i didnt think Softacular was the one sending me emails. yes i definnetly will get away from wordpress, most probably it will only be only a static website. havve a good weekend and a wonderful life.

https://wiki.helionet.org/FAQ#Why_must_all_posts_on_HelioNet_be_in_English? None of our staff speak this language so we would appreciate it if you could translate your support requests to English to help reduce the work load on our unpaid volunteers. The more time you can save us on small things like this all add up and allow us to add new features, and improve our service rather than wasting a lot of time trying to translate stuff. We recommend using a service such as: https://translate.google.com/

I've added those 2 domains to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Users cannot yet manage domains or subdomains on their account themselves. We plan to add this feature in the future, but there is no ETA for when it may be implemented. You can read more about the ETAs (and why we cannot offer ETAs) here: https://wiki.helionet.org/ETA In the meantime, a staff member can add any subdomains you need, just let us know which subdomains you want added and under which domain you want them made. You can have up to 10 total domains on your Tommy account (this includes addon domains, subdomains, and aliases (parked domains)). If you need more than 10, you can upgrade your account to our Morty server, where you can have up to 15 domains per account AND the ability to have more than 1 Morty account if you need more than 15 domains. You can read more about the domain limits here: https://wiki.helionet.org/Addon_Domains#Addon_Domains

Olá, Por favor, configure SPF, DKIM e DMARC para o meu domínio. Nome de usuário: bcrebiblioteca Servidor: Tommy Domínio: bcre.helioho.st E-mail: biblioteca@bcre.helioho.st Os e-mails enviados do site da biblioteca estão sendo direcionados para a pasta de spam do Gmail, e o Yahoo já rejeitou mensagens não autenticadas anteriormente. Obrigado.

Glad it's working again for you. Thanks for adding the demo site banner to help us stay in compliance with Plesk's terms of service.

Yup. Thank you.

And now your account offers links to pirated games (the search engine in the /sou folder provided working links to warez stored on Baidu when I tested), so you're getting a copyright infringement suspension instead. We're in the USA and subject to DMCA, so you can't host, link to, or otherwise offer pirated content.

Does it work now?

After my account got moved back to Tommy, I am unable to access my account folder (/poppabuzz) via FileZilla. I am able to access my files via the Plesk portal, but on Filezilla, I can login, but it says access denied. Status: Retrieving directory listing of "/poppabuzz"... Command: cd "poppabuzz" Error: Directory /poppabuzz: permission denied Error: Failed to retrieve directory listing

There are some Email Settings inside Softaculous that you could try adjusting. Once logged into Softaculous, look at the top right side and you should see an Email Settings envelope icon, as the 4th icon from the right in the navbar. All my options are selected by default, so maybe unchecking some of those would do the trick. There may be more settings right inside your WordPress installation that you could check as well, but I can only speculate as I do not use WordPress. Make sure to keep a very close eye on your account load. WordPress is a main cause of users getting their accounts suspended because it's heavy on server load since it's not very well optimized and is a popular target for malicious bots. We recommend that users move away from WordPress entirely. There is more information on how you can try to reduce your account load on our technical documentation Wiki here: https://wiki.helionet.org/WordPress