All Activity

These are the lines for email config from your zone file if you still don't see them in Plesk. You'll need to combine the DKIM key back into one line to add it to CF since it's broken up across two lines due to length here. heej.se. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.heej.se. 14400 IN TXT "o=-" default._domainkey.heej.se. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqxEnQGWUVuqpHa7mAyyLaduwDLLvyFaMKhkdHw286tL2E0nSpIr+qDtIt92iTHRQyQuOab3ZEa2Rk1aLPWvVURvkw8cMGq6IMr9/5QwaCw0mVZ81uvANEpAvZNnGl5WoxMwa3hYXldEVwSNozQ2NskBHu/FYnviduQODNqKecdyI1mB2EF3GMovI0QP9dMF0S" "0XxmtQ3IzJKv1qruYUjwzZjyBV4Rus2Q5FlFtCrENHs1IcDNuUVwEWfq7osqDe2UhJjWGb1yzK4PQKQm9ez2PVWq/ZvS0aJ/gIi7XHJJ4aLwmct0DQjko0fxLsTmiq70AGdNe25wrY0+9MTdsl5owIDAQAB;" ) ~

Well that's...interesting. I get the same 'Not supported' message on the admin side too via Plesk. I was able to turn it on via the script we use for our DNS though. The records should be in there now for you.

Thanks! I check the box "DKIM spam protection system to sign outgoing email messages" and click "Create New DKIM Selector". I type in "default" (see screenshot 1) and click "Create". After that, it looks like screenshot 2, I see the blue (?) circle next to the text but when I click it a box with instructions appear but not DKIM reords. If I press Apply, it says "This option is not supported." as in screenshot 3. Have I missed something?

Delete Domains: blackseacrypt.helioho.st, blackseatrade.helioho.st Add Domain: test.helioho.st

This support request is being escalated to our root admins.

Thank you alot

my account is freebeedee my domain is: pennyporpurpose.org --- DNS Record: TXT zmail._domainkey v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCvp0qqDJoMR7jTOBA/OlpUukP9CM7phW238Mapcndde7J8X4kuGQkszFgmXdza2/9yPJjZEHIT2RrwYDeAw+JM/vHY8cI8ECJEbgG3lJBwNTa6OQPJLo2218kFPOn15xrDZwTV+6rEeDq2ouzH0zMDUCLTe18+swoi7LDDwgShrwIDAQAB -- A www 65.19.154.90 -- A @ 65.19.154.90 -- CNAME * pennyporpurpose.org -- TXT @ v=spf1 include:zoho.com ~all -- MX @ mx.zoho.com with priority 10 -- MX @ mx2.zoho.com with priority 20 -- MX @ mx3.zoho.com with priority 50 --

Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.

My account is freebeedee My domain is darendeed.work

Do you have any other CMS platforms that you would recommend instead? It will be a fairly basic website. We are a service provider not an ECom store.

Nope, we don't need to change anything for that. Since you mentioned Wordpress I'll link our wiki page about it https://wiki.helionet.org/WordPress I recommend keeping a close eye on your load graphs at https://heliohost.org/dashboard/load/ because Wordpress can easily use more than 10k CPU per day and get you suspended. We did some benchmark testing on common software, and you can see the results at https://wiki.helionet.org/Common_Software_Load Anything highlighted in red would get you suspended on Johnny or Tommy. If your load starts to get too high we recommend moving to Morty.

Thanks for getting the domain added. We have actually made the decision to house both emails and website at heliohost. To get up and running quickly we will use wordpress, which I believe has a quick install ability with softaculous. So i will just populate the ns1.heliohost.org and ns2.heliohost.org. Wanting to make sure to let you know if you need to change anything on your end. Thanks.

The domain has been added. Here are the DNS records we would use for DKIM, SPF, and DMARC if you were using our nameservers. You can copy them over to your external DNS if you want. yieldandco.com. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.yieldandco.com. 14400 IN TXT "o=-" default._domainkey.yieldandco.com. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAu3Obrx3rMwBWAcYrNHQi6whLuUAIMKDoqYpnHarAMc6vtRFlhX8yqG5yh3HXrcx9VyfxoK8LxSr9jdwLz+uXHvwXipIgCTFQ0RiKJespyW41hCHgChKLeqohlU+HDFezpzm9OmQswmsj9cD1wM7aqO7HjnHf8AByekHgpEDvpNrBKomnQoVLgV4DEMl5RAesm" "HsQaX1z3Ot5V+b6m4npxo9TZlhsWpTlmX4uY8NZkrsoIu4p8gmaCvk4oOdRGLaHKFjon3hqAohpluiEaBqbbhnfO3UGoqUBy4hWvQO29sMydUR71OTmGsbQ7A2ujLjEKNya5VIZeKxRajVUKQPq1QIDAQAB;" ) If you want emails to this domain to be delivered to your Johnny account you'll also need to set your MX record to johnny.heliohost.org. If you'd like to use webmail on Johnny you can enable that through Plesk, and then it should start working after the next Apache restart. Let us know if you have any questions.

I'm not sure that we support adding domains for email only. For DKIM, an administrator will need to configure that, so I'll escalate your thread so they can comment.

Hi HelioHost team, I’m currently using the free tier and would like to use HelioHost as my email host for my custom domain. Could you please add the following domain to my account? - HelioHost username: joyusecommerce - Domain name: yieldandco.com - Purpose: Email hosting only (no website hosting) This is for a startup project. We’ll be using Bitrix24 to get our website up and running quickly, and it will also serve as our CRM platform. I’ll be managing DNS through Porkbun and will point the necessary MX, SPF, DKIM, and DMARC records to HelioHost once the domain is added. Please let me know the correct MX record and any other DNS values I should use to ensure proper email delivery and authentication. Thanks so much for your help! Best, Joyce

The suspensions for these 2 accounts have been cancelled and the accounts have been excluded. If anyone else at your workplace wants to create an account, please let us know beforehand so everyone doesn't end up suspended again. Also, please be sure the accounts are not and will not be utilized for cross-hosting (spreading a large project across more than one account). Doing so will result in a suspension for evading the resource limits.

ok, now I undrestand the reason, thank you very much.

nullbyte76

What is the username of your coworker?

Dear HelioHost Support, Thank you for your recent email regarding a potential Terms of Service violation for my account, [Pokemonwawi]. I believe this was triggered because I share a work internet connection with a coworker who also has a HelioHost account. I confirm that I only maintain one account, as per your Terms of Service (https://heliohost.org/terms/). Please let me know if you need additional details to resolve this. I’d like to ensure my account, [Pokemonwawi], remains active without any downtime. Thank you for your assistance! Best regards, eric

hey there! i notice someone took initiative to help me with the .site nameserver issue. what was up with that? i don't think i received or read any correspondence but it just started working one day. sorry i've not been attentive. too many things going in "IRL", to pay attention to this, and also the brain trauma prevents me from truly focusing. blah, blah. anyway. someone once did a setup for me. or i did it, but it would be MUCH easier if you can because i know it's probably simple for you. and you prob have the notes right there. i prob have the notes right here as well. but damnit. haha! i think it's in the php ... what's that www.conf file or ... for the reverse proxie? maybe we figured it was never being sent there. i forget exactly the processes to serve the .phtml and ... something about how it uses php filesystem functions. i probably have an example online still from previous request. thank you! i mess around w/ the Winter CMS. *!@# the WP people. di dyou know they made me "take down" wordpresscenter.net. that's so @#$d up. anyway. you have any recommend for a simple CMS? you try winter (October, free)? I installed VVVEB but that's far more than i want or need. i would likke to setup a streaming thing about guitar lessons. you know i know how to play e.g. bandcamp. what/s that soundcloud.com/ajaxStardust some shit i cna't rem. what was i saying? have a forum on there? you try some shit like that? like... or would you process that on someone else's server? e.g. like a Zoom type thing? if i wanted to have some kind of video gateway and teach guitar? i've never messed w/ stuff like that, and the tech changes every day. what do you say, wanna help me mess w/ some stuff? statecollegeguitarlessons.site and i been trying to "master" the CMS of Winter on vps111.heliohost.us it's nothing there, but i understand the CMS fairly well. you'll see that's "My own" theme, and the "component" to-do list thing, is like now "my own" plugin on there, prev a thing of the demo. i dunno... just playing.

You’re suspended for having more than one account. Users are only allowed to have one account. The other account you matched with already requested unsuspension and is currently active. Do you know why our system might think you have a second account?

I hope this message finds you well. I am writing to sincerely request a review of the suspension placed on my account. I deeply apologize for any inconvenience I may have caused it was never my intention to violate any rules or policies. I have been very busy with school recently, and I may not have been as active or attentive as I should have been. I genuinely do not know what I did wrong that led to my account being suspended, but I assure you that if I made any mistakes, they were unintentional. This account is very important to me, and I would be grateful for the opportunity to continue using your platform. Please kindly consider reinstating my account. I promise to be more careful, responsible, and respectful of all community guidelines going forward. Thank you very much for your understanding and support.

In that create DKIM selector box, type "default" and click Create. After that, there should be a (?) next to the DKIM options that shows the DNS records.

I’m not familiar with Brevo, so I can’t comment on that, but I’ve been using SMTPmart for my email campaigns and I’ve been really impressed with their service. It’s been reliable for sending marketing and bulk emails, and the setup was pretty straightforward. Hope that helps!