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I've hosted my website with it so it's my request to unsuspend it.

Hi i want to add a subdomain dns record could you help me please? Domain: leventyayla.com.tr Dns records: aws A 3.67.187.186

Hi HelioHost Support Team, I am receiving an "IP Range Rate Limited" error message. I am not sure why my IP was blocked, as I have not engaged in any malicious activity. Could you please check and unblock it? My IP Address: 171.236.58.199

Please add domain uniqsoft.co.il to my account

When I try to send e-mail I receive error message he message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for 'unqsoft@gmx.com', please contact your email service provider. Subject 'Test heli' Server Error: 554 Server Response: 554 5.7.1 <unqsoft@gmx.com>: Relay access denied Server: 'tommy.heliohost.org' Windows Live Mail Error ID: 0x800CCC79 Protocol: SMTP Port: 465 Secure(SSL): Yes Please help. May be ypu have to set Up SPF, DKIM, and DMARC records

I switched you back to Ubuntu 24 and installed Hestia for you. To login to Hestia go to https://vps162.heliohost.us:8083/login/ and login with the username 'admin' and the password you selected when signing up.

I've added those domains to your account for you. Please note that it may take up to 2 hours for the domain changes to take effect. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache When we load tested Moodle, it caused a lot of load so the risk of suspension is high. Please make sure to keep a very close eye on your account load if you use Moodle. You can check your account load here: https://heliohost.org/dashboard/load/ You can check out the load testing report here, showing the results for Moodle in the table: https://wiki.helionet.org/Common_Software_Load

The scheduled suspension for repeye has been canceled.

When someone goes to theclippercampaign.org do you want them to get redirected so their browser URL bar shows theclippercampaign.com?

I just observed that AWStats stopped recording visits (and everything else) on June 8th. One week after I changed my main domain, so that shouldn't be the problem when it worked for a week. The question is, why did it stop recording? Does anyone have an idea? Thank you all!

Update: Please, Let us start with these domains on the current Johnny. 1- lpl.helioho.st 2- waken.helioho.st 3- award-sci.helioho.st 4- award-edu.helioho.st I'll test server speed and compatibility (for Moodle, for example). Then, I'll upgrade to Tommy.

I received an email saying that I created more than one account. I remember having issues when creating the account, so I don't know if more than one account was created. The only website I want to keep is https://juntadirectiva.helioho.st/ sergioolarte@gmail.com

Hello HelioHost Support Team, Thank you for contacting me. I would like to clarify that I only maintain and actively use the account registered under the username Oshekher. The other account(s) that may be associated with the same internet connection belong to my friends. I do not use or manage those accounts. Recently, one of my friends informed me that their account was not working properly, so I logged in briefly to check the issue on their behalf. This may have triggered the login activity that was flagged by your system. I understand and respect HelioHost's Terms of Service regarding account ownership and multiple accounts. If necessary, please keep my account (Oshekher) active, as it is the only account that I personally use and maintain. Thank you for your time and assistance. Kind regards, Oshekher

Please send me a stripe link, and I'll upgrade to Tommy 7000 MB plan, so we move the account to Tommy and create the domains. As per the link below, it costs 27USD. https://heliohost.org/tommy/ Earlier, Krydos created a 5USD link for me here, but I want a 27USD link instead. It must be a Stripe link because my country blocks both PayPal and its payment gateway. Thanks.

This support request is being escalated to our root admins.

Sure, that would be fine, I'll switch back, I should be able to install hestia myself, or if I don't want that, I can just install a web server following the tutorials on the wiki.

Java / JSP is not currently available on the shared hosting accounts. Although it is on the roadmap, there is no estimated timeframe as to when Java may be offered. You can read more about ETAs here: https://wiki.helionet.org/ETA However, there was a recent fundraiser to raise money to build a new server named Stevie that will have Java. If you would like to be added to the list of Java beta testers, once the server is built and open for testing, you could donate $35 USD (or more if you also want to upgrade your storage): https://donorbox.org/rebirth-of-stevie In the meantime, if you need Java / JSP, you would need a VPS. We offer different plans, starting at $4 USD / month, with a discount of 10% if you pay for 6 months upfront (which is confirmed once you select a specific pricing plan): https://heliohost.org/vps/ Once Java support returns, it will be announced in our forum News section (https://helionet.org/index/forum/1-news/), the Java page in our Wiki (https://wiki.helionet.org/Java_JSP), our Discord channel, and our socialmedia.

Hello, please enable Tomcat/Java for my Tommy account. My username is jhonnytorrez999.

Thanks for renewing your VPS.

Thanks for renewing your VPS.

VPS number: 36, VPS ID: 740 Hi HelioHost, Please Reactivate My VPS36 The payment was successful On Sun, Jun 14, 2026 at 2:23?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Pmungai, > > Your VPS payment of $37.80 USD is 6 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > If you'd prefer to pay with Stripe you can use this link: > > https://buy.stripe.com/aFafZj63IawDdbH1udco00c > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

VPS number: 36, VPS ID: 740 hi HelioHost, Please Reactivate my vps49 the payment went through today. On Sun, Jun 14, 2026 at 2:24?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Kicc, > > Your VPS payment of $50.00 USD is 6 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > If you'd prefer to pay with Stripe you can use this link: > > https://buy.stripe.com/7sYcN71NsdIPefL7SBco00k > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

Great observation! Thank you.

Ended up adding heliohost's name servers with the domain registrar. So: Requesting to add new domain name theclippercampaign.org to my account here and have it point/redirect to existing theclippercampaign.com Thanks

Hey guys; Just purchased theclippercampaign.org and would like to redirect to my existing theclippercampaign.com hosted here with you. Created a wildcard redirect with the domain registrar. Is there anything I/you have to do here to make this work? Thanks