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Now 20 hours later it is still showing the same email on the top right desipte changing that via my account settings and confirming I see the new email in account settings.

It is completely possible it was hit by bots or the like. You may want to review your logs and see if there's an unusually large number of requests (especially ones that look like they're searching for vulnerabilities or beating on the login page) and block them with .htaccess.

An administrator will be able to do this for you.

Domain added, will take effect in about an hour. If you're not using HelioHost's nameservers, you'll need to create an A/AAAA record to Johnny's IP for the domain to work. Your username is the name you use to login at https://heliohost.org/login. We can sometimes find your hosting account from your forum username, but they're not always linked. Unless you set xn--plised-pxa.ee as your main domain during the registration process, it's not currently possible to add domains by yourself.

Hi there, My account was moved to the new server, so I would like to request remote access to a postgreSQL database. The settings: Hosting account name: vijfblad.helioho.st Database name: funslemmens_boris Database user name: funslemmens_vijfblad Confirmation that your database is PostgreSQL Thanks in advance! Kind regards, Funs Lemmens

Domains re-added, they'll take effect in about an hour. If you're not using HelioHost's nameservers, you'll need to update your A/AAAA records to Johnny's IP address.

Since this server rebuild my full domain list has not been restored, these are the additional domains that were associated with my account. frontiercs.ca frontiercs.us frontiercomputer.solutions frontierhosting.space

Great to hear you enjoyed the experience here and learn something from it! You should be able to cancel your VPS here: https://heliohost.org/dashboard/cancel/ If that doesn’t work, let us know and I’ll have Krydos cancel it for you.

Good day to everyone! It's been a great time using heliohost for, I think, a year now?! I've learned so much stuff. Huge thanks to everyone who created and managed this. You help newbies like me to learn by giving free, and affordable plans. But now, I would like to apart, I dont know for how long it would be. I would like to request a cancellation of my VPS plan, please. Thank you everyone! Regards, bochard

Hi is the username the email address and maybe you know that, or i can pm? domain: www.xn--plised-pxa.ee ps: i thought it will add it automatically or smth

Installed. You can see the current list of modules and their versions for Morty's Python 3.14 at https://morty2-info.heliohost.org/pyinfo/info3.14.py

Yes, if you need more domains added to your account you can follow these steps Click this link https://helionet.org/index/forum/45-customer-service/?do=add to start a new support request. Provide your username. Provide the domain you want added.

It looks like you deleted your account for the reason "performance issues". Tommy is quite slow right now due to being overdue for a rebuild. We're going to be upgrading Tommy in the next month or so which should improve the performance quite a bit. Even after the rebuild Tommy will still be more crowded and slower than our Morty plan though. If you'd like to try Morty for a bit to see if that fixes your issues with performance let us know.

Thank you, but if the only fix you suggest is that I ditch WordPress and build a new site using a different CMS, that will take me some time. I have not modified this wp site since I rebuilt it from backup after johnny got repaired...was working fine until this morning. I will remove as many plugins I can.

You're suspended for high server load caused by PHP, which is probably due to Wordpress. Please see our article on Wordpress and why we don't recommend using this software: https://wiki.helionet.org/WordPress Please fix the issue quickly. Unsuspended. Your account can take up to 2 hours to function.

Please unsuspend my account. Thank you, user: phink

the previous domain wont show up and i would have to re-add it somehow?

Thank you very much 🙏

Sorry - Python 3.14!

Which Python version are you using?

Hi! I created a domain "jvasicek.heliohost.us" on the Morty server (username: jvasicek), and I'm trying to set up a Flask app. That app is querying a Neo4j database hosted elsewhere, but I am using the "neo4j" module in Python. I checked the list of the installed modules, and didn't find it listed. Could I please request the neo4j module, version >= 5.22.0? Many thanks for your help! Jakub

DKIM, SPF, and DMARC have been set up for the domain dark.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. You suspect correctly. It supports Johnny domains now.

files.bladrunner.top should by my second domain (subdomain) on my account, outside the main domain bladerunner.top. Please do not delete or change my main domain bladerunner.top.

To clarify, Yes please add this A record (45.156.84.85) to "files.bladerunner.top" subdomain (create it on my account). I'm owner of this VPS and IP so please set it up like I asked. NOT to bladerunner.top but to subdomain"files.bladerunner.top" if its possible add this A record. I already add rDNS on my VPS setup (files.bladerunner.top.) to IP. It sholud work.

I see, ok i went by what it told me to do. I reversed it to tommy.heliohost.org and i was successful. Thank you for helping out. In that case the problem is solved. That should be pinned in plesk or in the wiki Thanks again!