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Since the requested modules were installed, and you didn't answer my question about whether or not you're asking about WSGI control access, I'm going to assume you don't want WSGI control access and this request is complete. If you really do want to have WSGI control access enabled please open a new request.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

To summarize, yes there are two ways to do a websocket on Tommy. You can set up a reverse proxy with .htaccess on your own, but some software have issues with this method. If that doesn't work for you an admin can set up a Nginx reverse proxy for you. You just need to make sure The process that is going to be listening for websocket requests is already running. Let us know your username. Let us know which domain or subdomain you want to be the websocket. Let us know the port your websocket process is listening on. After we have that information we can set up the Nginx reverse proxy websocket for you.

please Reset my Account as i am not able to see the problem. it seen that storage limit exceed. you can delete my file to restore my account.

thank you. Working now. Have a great day, you made mine

My domain argus.helioho.st is down. I've tried to access from multiple devices, browser and restart it from plesk dashboard with no success. im on tommy server

The server your account is on (Johnny) crashed 2 weeks ago. Please see https://helionet.org/index/topic/67733-when-it-rains-it-pours/ for more information. Once the server is back up, we can look at changing your email address to something non-disposable where you will be able to receive emails. Once more news is available about the Johnny rebuild, it wil be posted in the News section of the forum here: https://helionet.org/index/forum/1-news/

Hi, My wordpress websites hosted at https://blog.thirugns.helioho.st/ and https://thirugns.helioho.st/blog/ are broken after the migration. I get the following error when browsing to the link. Error establishing a database connection

Subdomain added. It can take up to 2 hours to start working.

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Hello, I would like to add the following domains to my account: Account Name: mbta98 Add Domains: news.gresikfootball.id Thank you and kind regards.

Are you sure you updated your DNS correctly? I'm seeing the wrong IP addresses. The IP address for morty2 ends in .93, but your domains are resolving to .94 (old Morty). Please verify that you updated DNS correctly to match the ones that are shown in plesk for your domains. As for servers changing quite a bit, yes, we do rebuild our servers quite often. If we don't, things like what recently happened to Johnny are the result. It's typically once every year or two. If you used our DNS, this process would be entirely automated and seamless (at the expense of not being able to edit your DNS records), but when users decide to use external DNS, issues such as yours can arise after moves.

The DNS records for the VPS domain files.mm1.helioho.st has been fixed. It should start working once the DNS cache expires in 4 hours or sooner.

All of my websites hosted in the account are down and showing ssl error on browser ever since i received the email 'Your account has been moved to the new server!' . I have changed the ip address settings as per the instructions in the mail, but after 8 hours the website are still down. Please help. Why are you changing the servers this often, there was another change last december.

I see a website at mm1.helioho.st. Links to files on the file subdomain are dead. The files subdomain itself shows an empty directory listing so I assume that's the issue, the notes show that this subdomain looks like it's supposed to point to VPS106... the migration probably screwed up the DNS zone. Escalating to Krydos.

Domains updated, will take effect in about ~5 minutes. You'll need to update your DNS settings if you're not using HelioHost's nameservers.

Completion was announced 19 hours ago. Account: mm1 on Morty. Received migration completion email May 19 5:56 PM. Server responds 200 at root but all files under public_html are missing. mm1.helioho.st and files.mm1.helioho.st both 404. Chat is down. Please restore files or advise at mm@marcomessina.com Thank you Marco Messina

Please, my username is "osmaralvarez6911" and I want you to add the following domain: lpz.gymelectronic.shop oruro.gymelectronic.shop tienda.gymelectronic.shop and delete following domain : cbba.tecnoprueba.site lapaz.tecnoprueba.site lpz.tecnoprueba.site oruro.tecnoprueba.site greetings.

Installed. You can see the current list of installed modules for Morty's Python 3.14 at https://morty2-info.heliohost.org/pyinfo/info3.14.py

Installed. You can see the current list of installed modules for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

The domain ace-agents.helioho.st has been added to your account. I had to guess this is what you wanted, since you didn't provide the full domain but you have other "helioho.st" domains on your account already. If this is not the domain you wanted, please let us know. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache When asking for domains to be added, please always provide the following information: The full addon domain name you want, including the top-level domain (TLD): If you're using HelioHost's domains, specify either helioho.st or heliohost.us If you've purchased a custom domain, specify the TLD (such as .com, .net, etc.) You can read more about this on our technical documentation Wiki page at: https://wiki.helionet.org/Addon_Domains#How_can_I_create_an_Addon_Domain?

Hello, Could you please install flask‑cors on the new Morty server? Thank you for your assistance.

name it "ace-agents"