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- Past hour
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There isn't any physical GPU support on the VPS plans, The GPU is a software emulated GPU with usually only 16mb of video memory so any intensive GPU application will not run properly.
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chak started following GPU support on vps plan
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I am using heliohost vps, currently, i am learning about Deep learning and it uses both CPU/GPU resource. programing by python on vps work fine but slow. i curious to know about GPU support on vps price rate and limit. thanks
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jokorivai started following Request Subdomain
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Hi. Thank you for this great service. Username : jokorivai Host type: Tommy, 2GB As I have my own TLD (andantekno.id), I would like to create two subdomin here on Heliohost (Tommy, 2GB) simrsmp.buyut.heliohost.us momcare.buyut.heliohost.us and also add CNAME records on My Domain registrar pointing to them, as follows: [simrsmp.andantekno.id] pointing to [simrsmp.buyut.heliohost.us] [momcare.andantekno.id] pointing to [momcare.buyut.heliohost.us] Is that possible? If so, please help me with the subdomain creation. I really appreciate any help. Thank you.
- Today
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mbta98 started following Add subdomain
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Hello, I would like to add the following domains to my account: Account Name: mbta98 Add Domains: cv.bgs.my.id and gresikfootball.id Thank you and kind regards.
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toko56 joined the community
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Thanks for your help
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zaisty changed their profile photo
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please bind my domain to my Morty account
Unknown025 replied to seabirdr's topic in Customer Service
Domain added, will take effect in about half an hour. You will need to update your A/AAAA record for Morty's IP address. You can find the correct values in Plesk at the bottom of the Websites & Domains page. -
Hello HelioHost Support Team, I’ve moved my site from Johnny to the free Morty trial due to the recent Johnny outage. Could you please bind this domain to my Morty account? Domain: k.appinn.me Username: Seabirdr This domain was previously pointed to Johnny with these DNS records: A: 64.62.151.106 AAAA: 2001:470:1:1ee::2009 Please let me know if I need to update the DNS records for Morty. Thank you for your help. Best regards, Seabirdr
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[Solved] Request that SPF, DKIM, and DMARC records be added
kittforhire replied to kittforhire's topic in Escalated Requests
Thank you, that worked with a 10/10 score! -
What domain would you like to add?
- Yesterday
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dolfieshost joined the community
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An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you.
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[Solved] Requiring a password change in VPS
msbsurfi replied to msbsurfi's topic in Escalated Requests
Thanks, it works. Both passwords are updated properly. Regards. -
[Solved] Requiring a password change in VPS
Krydos replied to msbsurfi's topic in Escalated Requests
Thanks for letting us know that VPS password resets were not working. Try resetting your VPS password at https://heliohost.org/reset now. Let us know if you still have issues. -
Since Morty is using MariaDB 11.8 you created some databases with collation that doesn't exist in Tommy's MariaDB 10.5. After converting the collation of those tables to something that the older database understands the move seems to have succeeded now.
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[Solved] Request that SPF, DKIM, and DMARC records be added
Krydos replied to kittforhire's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain kittforhire.heliohost.us. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
Thank you very much for your help. Please add the following DNS records for altair.helioho.st: 1. SPF (TXT): ``` Name: altair.helioho.st Value: v=spf1 mx a ip4:65.19.191.155 ~all ``` 2. DKIM (TXT): ``` Name: default._domainkey.altair.helioho.st Value: v=DKIM1; h=sha256; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA5/hzLVuFcLSwuMST/Zp83g8v7JS6vSrzg0BrCZJGXbKd4iNRvjy4Ppu/J2lu5gNNoEiXX58d3fQ8wP/R5kaVPVNDnTWa07xVgGJYA/GWCJZBgI7u+TXVtsyQu5cxhdxx8OYWkVBRvNfEvjSC608VTFhisHiJd5VNvSw+bnYLY/6DqLWwCziCzAYSHS+XuFpIbsAputw82P2bOW2rIeEFkvCRnvgvJ21scTjmTo1KjfoGuWrwpkGmoTKRwYo7jfFC/gDArJV8i/tD7ygjEpjI/uXRYFGy1g0XWotMq1diu/8TM4u6Pl/zjzD54L+Wh44HPIdZGHsrnhi2GztT/AaEFoxTwIDAQAB ``` 3. DMARC (TXT): ``` Name: _dmarc.altair.helioho.st Value: v=DMARC1; p=none; rua=mailto:olwerjose11@gmail.com ```
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[Solved] Requiring a password change in VPS
KazVee replied to msbsurfi's topic in Escalated Requests
This support request is being escalated to our VPS admins. -
Reverse DNS for VPS72 has been set to altair.helioho.st.
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msbsurfi started following [Solved] Requiring a password change in VPS
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I can not change the password of heliohost dashboard with username: dmcrac After clicking on the link from forget password email, I enter new password and press next which produce a 500 error message (heliohost.org/reset/vps/) Also I need to change the SSH password.
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Sorry for the inconvenience of replying to this ticket (I believe this is the right place), but when I check the reverse DNS, it appears that the reverse DNS has not been set up yet. I can see that the domain is already pointing to `65.19.191.155`, but the reverse DNS seems to point to `vps72.heliohost.us`, which may cause my emails to end up in spam folders, even though they are not spam. Thank you very much for your help.
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It failed. Escalating to Krydos.
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This support request is being escalated to our root admins.
