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Hi i want to request for a domain name to be added to my account i'm a young developer still working on my project and testing it. I see helio host as your home where i can grow and also develop my programming skills. Domain : saferfunds.2bd.net God bless you

No it does not. VPSes come as an empty linux VM with root SSH access. If you want a control panel, we can provide Hestia for free upon request (just let us know you want Hestia after you buy it and we can rebuild it with Hestia included). Plesk is an option on VPSes too, but if you want to go that route it adds about $15/month to the price of the VPS because we have to pass along the license fee Plesk charges. You might also need to buy more than the base 1GB RAM for Plesk to perform acceptably.

You're suspended for what looks to be a node proxy for Gemini running on your account. It's not really a traditional proxy like the ones that usually get people suspended for this reason, but the terms do say that you can't run a proxy of any type on our Plesk plans as they use too many resources. Let us know when you're ready to remove the node proxy and we can unsuspend you.

Hello HelioHost Team, I hope you're doing well. I am interested in subscribing to one of your VPS plans, but I would like to confirm an important detail before proceeding. Could you please let me know whether your VPS service includes cPanel? I need to test a script that requires cPanel for automation purposes, and I want to be sure that your VPS offering will meet this requirement. Thank you very much for your assistance. I appreciate your time and look forward to your response. Best regards,

My account was suspended and I didn't know what caused it. I have read the terms of service and I didn't think I have violate it, if I have misunderstood about it, please let me know, I will fix it right away once the account has been unsuspended. Or if it's because of high usage, I probably forgot to turn off my external cron job when prototyping last night before went to bed.

Looks like you got it to work, let us know if you need help with anything else.

Hello! You can use your own custom domain as your new main domain, or we can add it to your account as an addon domain. Just let us know the full domain you want, including TLD (.net, .com, etc.) and whether you want it as your new main domain, or as an addon and an admin can add it to your account for you.

Hello HelioHost Support, I want to use my custom domain username: amar63 Thank you!

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi. Please add the domain sotai.com.br to my account. Thanks!

apologies - I had a a massive brain fart - I just realized I just needed to add the domain config to nginx and update A/AAAA records - sorry for the confusion

Yes, I intentionally signed up for a VPS account

Yes, you can change the email address for your account inside Plesk. Please see here for the steps on how: https://wiki.helionet.org/FAQ#How_do_I_change_the_contact_email_address_on_my_account?

Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

Did you intend to get a VPS or a shared hosting account? username litebrite belongs to a VPS instead of a shared hosting account.

username: gdjkhp server: tommy python: 3.12? module: bcrypt

Is it possible to change the email address I used to sign up?

I would like to add edwardjedmonds.com to my account. My username is litebrite. Thank you, Edward

That account's registration is not finished. Try the link in the email again to see if it will let you complete registration. If it does not, let us know and we'll cancel the partial registration and send you a new invite to try again.

Hi, I am unable to log into the account I created 5 days ago. I made a $2 donation but unable to access into the cPanel?

Would you like to increase the storage on your VPS or delete some files?

Looks like you're almost out of storage space (only 41mb available), this can throw errors if you were to try to upload a file over 41mb

This support request is being escalated to our VPS admins.

Ah that's the issue. I've been looking at your Plesk account since that is was what matches your username mm1. Thanks for clarifying it's the VPS with the issue. Krydos or MoneyBroz will need to take a look at that for you since it's a VPS issue. Escalating.

I have been uploading with SFTP to 65.19.154.72 (where all my VPS files are, I think). It is with SFTP that now I get the error. From the image I sent yu it looks like Morty/Plesk is at 853mb. I seem unable to find login for VPS to check what I have available there. Is 1000mb the limit for both Plesk files and VPS files?