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We have to add the subdomain for you. What domain do you want added?

Domain added. It can take up to 2 hours to function.

Your account has been reset. You'll receive an email when it completes with a link to finish the reset process and create a new account.

You did it correctly. I see the payments in there and we'll credit you shortly for these. Thank you very much for these! I'm just waiting for an answer in one of our staff channels since I'm not sure if/what the multiplier should be on them (the $19 would be $24 of credit up front for example, but since there is no $50 option I had to ask).

Yeah you can only have one account, so you can only keep sentinelx. You can have up to 10 domains on a single account though. Do you want me to put both domains in the same account for you?

The settings shown are correct, however I recommend the proxy option be set to DNS only while you're getting things set up. The domain is working for me, if you're still seeing that error you should clear cache.

Please, I would like to add my domain name "playersdb.app" and the following subdomains to my account: api.playersdb.app dev.playersdb.app collab.playersdb.app cdn.playersdb.app Old playersdb.brunomanoelfb.helioho.st will become the main page (playersdb.app), so, please, delete playersdb subdomain. Subdomains cdn and m3u will remain in brunomanoelfb.helioho.st. Greetings!

Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

Let me check and confirm if it is showing me an error mentioning any IP addresses other than these two. If so we have to look into it which are those IP addresses. I have requested to install python's "twilio" module on my account since my updated python codes need this module. Once it is installed I will do a test run and will update you if it is encountered any error about the IP addresses. Till then please keep this request ticket open.

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

No problem Please let us know if you need anything else.

Yes, it's working like charm now. Thanks a lot for quickest turnaround. Highly appreciated!!

Added.

That error can be either Apache restarting, or your app taking too long to respond (i.e. it's too heavy for the server and can't respond before it times out). If the issue doesn't go away, the usual solution is to fix your software or find different software. See https://wiki.helionet.org/504_Gateway_Timeout and https://wiki.helionet.org/502_Bad_Gateway

Oh, I see what happened after reading the console closer. It looks like some tests failed so it aborted. Does DBD::mysql work now?

We haven't heard from the other user that matched, so I've cancelled the pending suspension on your account. Shared networks are indeed a common cause of false detections for this...

Glad you got it sorted. I'll mark this thread as [Solved] but please let us know if you need help with anything else! 🙂

You were suspended for creating a Node.js proxy, which is against our terms of service. Additionally, you managed to consume 153.73 GB of memory. If we were to unsuspend you, you would need to remove your proxy. Alternatively, you can switch to a VPS to host your proxy.

Ok, many thanks — it’s working for now.

Yes it is. Our Wiki offers a Python tutorial which may be helpful for you (as well as separate guides for Django and Flask, if you use those).

Domain added, it'll take effect in an hour and forty minutes. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.

At the moment, only staff members can add domains for you. We can add a domain you own through a domain registrar or a free .heliohost.us/.helioho.st domain of your choosing. Here's a wiki article that describes the process: https://wiki.helionet.org/Addon_Domains

Domains added. They can take up to 2 hours to function.

Thank you

Domain added. it can take up to 2 hours to start working.