Jump to content

This stream auto-updates

  1. Past hour
  2. Please let know if there is any another way to pay for a VPS.
  3. Would you consider running Coldfusion on the Java Server? Lucee a free version of the Coldfusion engine uses Java. Is this a possibility for the future?
  4. Hi, Iโ€™m unsure if you need this or not, but my payment method zip code has recently changed, and I would like to update it with you for my account. Let me know if you need anything else and thank you.
  5. Today
  6. Thank you! Trustpilot was deleting all of our 5 star reviews, and leaving up all of the 1 and 2 star reviews, so our rating was becoming abysmal. Apparently someone writing a 1 star review that says in the review that they've never even used our hosting, is a real review, but someone who has been using our hosting for years who writes a 5 star review is fake and needs to be deleted, even if the user provides receipts of having paid us for hosting their site. It's bullshit, and our overall rating just kept going lower and lower even though in reality we have hundreds of happy users. However, we've found that if we let Trustpilot see all of the emails we're sending and they can randomly choose who to send review invite links to, they don't delete the 5 star reviews anymore. The reason I'm telling you all of this is because I saw that you were selected to receive a review invite, but Trustpilot can't send it because you unsubscribed from their emails at some point before you even started using our hosting. We would ask you to write a 5 star review, but if you don't use the invite link that Trustpilot sends, it will just get deleted anyways so it's pointless, and you can't receive a link because you unsubscribed from Trustpilot emails. So if you want to help us out by giving a 5 star review you have 2 options: Resubscribe to Trustpilot emails with this email address https://help.trustpilot.com/s/article/How-to-unsubscribe-from-Trustpilot-emails-and-review-invitations?language=en_US#resubscribe Change your email address in our system to something that hasn't already unsubscribed. If that's too much work, or if you really don't want Trustpilot to email you, that's fine we understand. We hate Trustpilot too, but since there is no way to delete our profile from their system, and low ratings and fake reviews really does scare people away from using our hosting I thought it wouldn't hurt to ask. It sucks and it's definitely a form of extortion, but we really don't have a choice in the matter, and if we play by their scammy rules it is a free way to get a ton of referral traffic to our site, which helps us find more users and helps us grow. Thanks in advance if you do decide to try to get a review invite link, and write a 5 star review for us!
  7. We have to add the subdomain for you. What domain do you want added?
  8. Domain added. It can take up to 2 hours to function.
  9. Your account has been reset. You'll receive an email when it completes with a link to finish the reset process and create a new account.
  10. Yeah you can only have one account, so you can only keep sentinelx. You can have up to 10 domains on a single account though. Do you want me to put both domains in the same account for you?
  11. The settings shown are correct, however I recommend the proxy option be set to DNS only while you're getting things set up. The domain is working for me, if you're still seeing that error you should clear cache.
  12. Please, I would like to add my domain name "playersdb.app" and the following subdomains to my account: api.playersdb.app dev.playersdb.app collab.playersdb.app cdn.playersdb.app Old playersdb.brunomanoelfb.helioho.st will become the main page (playersdb.app), so, please, delete playersdb subdomain. Subdomains cdn and m3u will remain in brunomanoelfb.helioho.st. Greetings!
  13. Yesterday
  14. Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py
  15. Let me check and confirm if it is showing me an error mentioning any IP addresses other than these two. If so we have to look into it which are those IP addresses. I have requested to install python's "twilio" module on my account since my updated python codes need this module. Once it is installed I will do a test run and will update you if it is encountered any error about the IP addresses. Till then please keep this request ticket open.
  16. I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache
  17. No problem Please let us know if you need anything else.
  18. Yes, it's working like charm now. Thanks a lot for quickest turnaround. Highly appreciated!!
  19. That error can be either Apache restarting, or your app taking too long to respond (i.e. it's too heavy for the server and can't respond before it times out). If the issue doesn't go away, the usual solution is to fix your software or find different software. See https://wiki.helionet.org/504_Gateway_Timeout and https://wiki.helionet.org/502_Bad_Gateway
  20. Last week
  21. Oh, I see what happened after reading the console closer. It looks like some tests failed so it aborted. Does DBD::mysql work now?
  22. We haven't heard from the other user that matched, so I've cancelled the pending suspension on your account. Shared networks are indeed a common cause of false detections for this...
  23. Glad you got it sorted. I'll mark this thread as [Solved] but please let us know if you need help with anything else! ๐Ÿ™‚
  24. You were suspended for creating a Node.js proxy, which is against our terms of service. Additionally, you managed to consume 153.73 GB of memory. If we were to unsuspend you, you would need to remove your proxy. Alternatively, you can switch to a VPS to host your proxy.
  25. Ok, many thanks โ€” itโ€™s working for now.
  26. Yes it is. Our Wiki offers a Python tutorial which may be helpful for you (as well as separate guides for Django and Flask, if you use those).
  27. Domain added, it'll take effect in an hour and forty minutes. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.
  1. Load more activity
×
×
  • Create New...