New Topics

I want to delete this account and remove all associated data, if possible.

This is exactly the behavior we hope for. Since we're a small non-profit powered by donations and run by volunteers we don't have a staff of full time employees writing and maintaining a knowledge base or similar documentation, nor do we have a full time staff of paid employees answering user questions. The whole concept of HelioHost is to be a community of web hosting developers helping each other with questions, and helping each other learn. The most helpful users get offered a promotion to enable them to help others even better. All of our volunteers, myself included, started out as regular users who read other people's questions and decided to start helping others out without being asked to or paid to. If all of our forum posts are hidden and only admins can see them then it defeats the entire process, and would block anyone from learning from each other or even having an opportunity to help each other. Another consideration is since we are a small non-profit powered by donations we don't have enough money to afford advertising, so the only way people will even find us is via free sources such as search engine results, or 5 star reviews. For instance, maybe someone out there had the same issue as you, and stumbles on your solution that was posted on our forum, not only do they find out how to fix the same issue that they're having, but they may start looking around our website and realize that we can host their website for them too, etc. Another thing I want to mention is how the recent obsession with "privacy" hurts the internet as a whole. 10 years ago Reddit used to be a really great resource of community based help for common issues. Fast forward to 2026, and I refuse to even click Reddit links in search engine results because the plague of redaction has made Reddit, not only completely useless, but a frustrating waste of time to even look at, due to everyone constantly deleting our replacing their helpful posts with random gibberish. I understand stuff like "oops I accidentally posted my email address, and now I'm getting tons of spam", but removing helpful information that benefits everyone is just cruel. I honestly think Reddit should start banning people who redact their posts like that.

Changed.

Thank you MoneyBoz. The site is a personal blog which doesn't get many visits... so the problem was due to the backup I uploaded yesterday. I've been hosting my personal blog with you for a long time (I think about 10 years now), and the performance problems started appearing with the latest WordPress updates. I'll try to find other alternatives to WordPress. Best Regards,

AP - The bill is coming due for years of generous benefits bestowed upon the nation's public employees, and it's a stunner: hundreds of billions of dollars over the next three decades, threatening some local governments with bankruptcy and all but guaranteeing cuts in services like education and public safety.

Thank you so much! Have a nive day...

thank

Domain changed. It can take up to 2 hours for the new domain to function.

Domain added, it'll take effect in about forty minutes. You'll need to switch to HelioHost's nameservers if you haven't already, or create an A/AAAA record to Morty's IP address.

Domains added. it can take up to 2 hours to start working. The nameservers are ns1.heliohost.org and ns2.heliohost.org. after changing the nameservers, it can take up to 72 hours for the DNS to propagate.

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

Changed. It can take up to 2 hours to start working.

Added.

That account is suspended because we have reason to believe it was going to be used to phish. HelioHost does not condone phishing and permanently bans anyone who attempts to engage in such activity. Can you explain the domain on this account?

You have root access to your VPS so you can open or close all 65535 ports yourself. We recommend not using VNC (as we already explained) because installing a desktop uses a lot of memory. Most desktops recommend 8 GB of memory for best performance. The recommended way to access your VPS is via SSH. This will result in the best performance, and a much smaller memory footprint. If you refuse to take our advice and install a desktop anyways, here's the command you could run to open port 5901 sudo ufw allow 5901/tcp

Domains added. it can take up to 2 hours for them to start working.

So you're trying to consolidate existing properties on Google...got it. Record added.

Domain added. Please be sure to update your IP addresses on Cloudflare, as they have changed due to moving to Tommy. The domain can take up to 2 hours to function.

Only domains ending in .heliohost.us and .helioho.st are free. That domain shows as being registered to Otis Elevator Company, so I doubt you own this domain, and such can't use it. If you do own it, you're welcome to host it here, but we don't want to go through the work of setting it up only for you realize this afterwards.

Thank you very much for the information, I do not need to reuse this account username right now. I will open a ticket for adding this domain to my new username. Best,

It's working, thank you

The specified DNS records have been set.

Thank you!

Dear wolstech, Thank you for your reply, I decided to delete this account and associated domain and start fresh with a Tommy hosting plan. This support topic can be closed. Best regards

Yeah, everything looks good on our end. The new subscription was created, and it should start billing in 11 days after your existing balance is used up.