allpeptides Posted January 29 Posted January 29 Hello, HelioHost username: allpeptides Server: Johnny Main domain: allpeptides.net My account appears suspended due to exceeding the 1000 MB storage limit. I can’t access Plesk/File Manager to delete large files and reduce usage. Could you please temporarily unsuspend the account so I can delete files, or (if easier) delete a few large items for me (old backups / archives / logs / trash) to bring me back under the limit? Thank you Quote
allpeptides Posted January 29 Author Posted January 29 Hello, HelioHost username: allpeptides Server: Johnny Main domain: allpeptides.net My account appears suspended due to exceeding the 1000 MB storage limit. I can’t access Plesk/File Manager to delete large files and reduce usage. Could you please temporarily unsuspend the account so I can delete files, or (if easier) delete a few large items for me (old backups / archives / logs / trash) to bring me back under the limit? Thank you Quote
allpeptides Posted January 29 Author Posted January 29 Just noticed, but could not delete the other duplicate topic. Sorry for that. Quote
wolstech Posted January 29 Posted January 29 No worries on the duplicate topic, however I can't take a look at the disk space issue because the account is currently archived. If you want us to take a look and possibly delete some of your unnecessary files for you, you'll need to unarchive the account first. Quote
allpeptides Posted January 30 Author Posted January 30 (edited) Dear wolstech, Thank you for your reply, I decided to delete this account and associated domain and start fresh with a Tommy hosting plan. This support topic can be closed. Best regards Edited January 30 by allpeptides Quote
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