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This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working.

Hello, I'm curious what is the maximum amount of storage space on the Morty server? How is storage space added to a plan? This seems unclear on the Morty information page. Thank you

please delete everything on it and reset all of the configurations and laravel and all of that. but if possible please reinsert my domain kenzieshane.my.id and also the ssl, thank you!!!

Thank you!

I did all the following after unarchiving my account, nothing else works. Please fix my account (thofficial)

PS. I believe it's the iPhone's increased security that's clamping down on the certificate thingie, because i tried setting up the mail client on my Mac with the heliohost server and it was also raising security flags, and I needed to agree to proceed, which it then successfully set up the mail client.

Backups 637.40 MB Emails 0 MB Files 963.19 MB Trash 36.73 MB Logs .44 MB PSQL 0 MB MariaDB 0 MB Total 1637.76 MB 964M /home/freethyroxine.xyz/httpdocs 12K /home/freethyroxine.xyz/.composer 8.0K /home/freethyroxine.xyz/.ssh

You're very welcome! 🙂 Please let us know (in a new request thread) if you need help with anything else!

Your account looks fine on our end. Is there a specific error you're seeing? (Note that while accounts can send email right after creation, most email providers will not accept the emails unless you request SPF and DKIM... these email security features are not set up by default).

The domains do not fit on your account as we lowered the domain limit on Johnny accounts to just 5 back on January 28. https://helionet.org/index/topic/66787-domain-limits/ You're allowed to keep your existing domains as-is (you have 8), but if you want to make any changes, you must comply with the new limit, which for you would require removal of at least 3 domains to bring the total down to 5. If you want these two added, you'd actually need to remove 5 domains (so you have 3 + the 2 new ones). If you need more than 5 domains, you will need to upgrade your account to Tommy (which still has a 10 domain limit), or Morty (15 domain limit), or more (by having more than one Morty account).

The DNS records have been set.

You can often see the errors in the Logs section of Plesk. Otherwise the errors should just show when your application runs (display_errors is on by default, but you may need to modify your code to see them if it's set to prevent displaying errors).

Thank you!

Hi sorry I didn’t see this sooner, fixing it as we speak

That topic (and the wiki guide, which has long since been written) is only applicable to accounts on our Plesk servers. It looks like you have a VPS. You'll need to find a guide for setting up Flask on a VPS and follow that instead (there's many online), or you could create an account on one of the normal Plesk plans (you can have both a Plesk account and a VPS) and use Flask on that account.

That guide is only applicable to Plesk accounts, because we installed Flask and its other requirements on the Plesk servers. VPSes don't have Flask by default, so you would need to follow a guide for a VPS to install it yourself.

WSGI restart access has been removed from the domains thelema93.com.br and arniskali.com, but WSGI restart access is still enabled on the domains casamarcial.com.br and atenahub.app.br.

Any update on this?

Hello! I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it. I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

If anyone uses nic.pp.ua for the free subdomain, a warning: They sell your info. I have 4 different phone numbers, two free online ones, one Google voice and my real one. I put the TextFree phone number I have inside the registration just to see if it would work and I've been getting people asking "Is this Enemy On?" I know this is nic.pp.ua because that's how I inputted my name in: Last Name, First Name. Please, use fake information if you sign up for this subdomain. I'll put this on the forum too for everyone to see as well.

Since we did not receive a reply, we'll assume you had indeed planned to phish. Marking solved.

How are people protecting their websites against bot traffic? I know in the past there have been scripts you can add to prevent webcrawlers like alexa and waybackmachine. But these were site specific and I'm not sure they work anymore. I'm trying to update myself. There's search engine bots. There's ai bots. There's web archive bots like wayback machine. There's spam bots. what else is there? And how do you block them to protect your bandwidth? Also, I have not tried implementing any of the included php forum/message boards that helio-host provides. But the last php message board I threw up on the interwebs got annihilated by russian bots posting links for medications. The bots figured out how to register usernames and one day I went on there and there was like 1000 registered bots and I just shut it down. To be fair though, that was on my friends server and I did not have access to anything but the ftp. Still have yet to try again. Also I've always had problems from spammers with posted email address's on pages. Like myemail@email.com The way to fix this is parse it like [myemail] @ [email.com] or something to that effect. I actually don't mind it though because it's very obvious which emails are scam emails from bots. and it keeps me on my toes and updated on their language. Hi, Reaching out regarding any website redesign or fix requirements. I focus on quality website work with smooth delivery. Thank you. Billy Grace Howard Hi, I came across your website and wanted to share a quick idea. Many businesses miss out on potential customers simply because they don’t appear on Google’s first page. With the right SEO strategy, it’s possible to increase visibility, attract consistent organic traffic, and build long-term credibility without relying heavily on ads. Our team helps businesses achieve this through research-driven and sustainable SEO practices. If you’re open to it, I’d be happy to share details. Best regards, What are we doing about these jerks?

thank you, team.

I've removed those domains from your account. Please note there is a risk of data loss when domains are removed, since the folder for the domain inside Plesk will be deleted. I made a full account backup for you before I removed the domains, in case you need any of the old files. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups