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Showing topics posted in for the last 365 days.
- Past hour
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Ability to delete forum content?
dddddecorating replied to dddddecorating's topic in Escalated Requests
Hey all, thanks for the replies! Deeply respect the volunteer work you do here and 100% support the goal/ethos of community-based forums. I guess my concern is born from a site security perspective, although I may be naive? In my particular case, the indexed content is the "domain addition request" requested by helios, which seemed a more ticket/procedural type of content, vs a helpful knowledge base question? But when indexed, the result is a sort of ghost whois entry made public, showing who's tied to the domain, where it's hosted, etc. This just felt a little too revealing, but I'm sorta new to this! My original sense was the initial request to create a un/pw for the forum meant forum content was gated (to forum members). But that is 100% my misunderstanding having now read the wiki. (Also my fault for picking a UN that matches my domain..) So with all that said, where should a user make a request to have content considered for deletion? Is that a direct message process? Thanks! - Today
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I want to delete this account and remove all associated data, if possible.
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Changed.
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Thank you MoneyBoz. The site is a personal blog which doesn't get many visits... so the problem was due to the backup I uploaded yesterday. I've been hosting my personal blog with you for a long time (I think about 10 years now), and the performance problems started appearing with the latest WordPress updates. I'll try to find other alternatives to WordPress. Best Regards,
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AP - The bill is coming due for years of generous benefits bestowed upon the nation's public employees, and it's a stunner: hundreds of billions of dollars over the next three decades, threatening some local governments with bankruptcy and all but guaranteeing cuts in services like education and public safety.
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Thank you so much! Have a nive day...
- Yesterday
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Request to permanently delete my subdomain and account
techard321 replied to techard321's topic in Customer Service
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Domain changed. It can take up to 2 hours for the new domain to function.
- Last week
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Domain added, it'll take effect in about forty minutes. You'll need to switch to HelioHost's nameservers if you haven't already, or create an A/AAAA record to Morty's IP address.
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Domains added. it can take up to 2 hours to start working. The nameservers are ns1.heliohost.org and ns2.heliohost.org. after changing the nameservers, it can take up to 72 hours for the DNS to propagate.
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[Solved] I need the sphinx Python package
Krydos replied to jaecadejnight's topic in Escalated Requests
Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py -
Changed. It can take up to 2 hours to start working.
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[Solved] SPF TXT records for ajira.org.uk
wolstech replied to carolineamran's topic in Customer Service
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That account is suspended because we have reason to believe it was going to be used to phish. HelioHost does not condone phishing and permanently bans anyone who attempts to engage in such activity. Can you explain the domain on this account?
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You have root access to your VPS so you can open or close all 65535 ports yourself. We recommend not using VNC (as we already explained) because installing a desktop uses a lot of memory. Most desktops recommend 8 GB of memory for best performance. The recommended way to access your VPS is via SSH. This will result in the best performance, and a much smaller memory footprint. If you refuse to take our advice and install a desktop anyways, here's the command you could run to open port 5901 sudo ufw allow 5901/tcp
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Domains added. it can take up to 2 hours for them to start working.
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[Solved] Add TXT record to domain to verify ownership
wolstech replied to cancian's topic in Customer Service
So you're trying to consolidate existing properties on Google...got it. Record added. -
Domain added. Please be sure to update your IP addresses on Cloudflare, as they have changed due to moving to Tommy. The domain can take up to 2 hours to function.
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Only domains ending in .heliohost.us and .helioho.st are free. That domain shows as being registered to Otis Elevator Company, so I doubt you own this domain, and such can't use it. If you do own it, you're welcome to host it here, but we don't want to go through the work of setting it up only for you realize this afterwards.
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[Solved] Request for account and domain deletion
allpeptides replied to allpeptides's topic in Customer Service
Thank you very much for the information, I do not need to reuse this account username right now. I will open a ticket for adding this domain to my new username. Best, -
It's working, thank you
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The specified DNS records have been set.
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[Solved] Request for Reverse DNS (PTR) to point on my domain
b0chard replied to b0chard's topic in Escalated Requests
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[Solved] Suspended: allpeptides
allpeptides replied to allpeptides's topic in Suspended and Queued Accounts
Dear wolstech, Thank you for your reply, I decided to delete this account and associated domain and start fresh with a Tommy hosting plan. This support topic can be closed. Best regards -
[Solved] Something went wrong with my VPS upgrade
Krydos replied to hoi4gamer123's topic in Escalated Requests
Yeah, everything looks good on our end. The new subscription was created, and it should start billing in 11 days after your existing balance is used up.
