New Topics
Showing topics posted in for the last 365 days.
- Past hour
-
my username is inw - please add domains shoptions.net and
inw replied to inw's topic in Customer Service
Okay. Thanks for responding. Let's move to Tommy. How do I make the $2 donation? -
[Solved] Subscription suspended due to overuse
wolstech replied to wguerrero's topic in Escalated Requests
The specified backups have been discarded and the scheduled backup job has been turned off to prevent recurrence. If using scheduled backups, it's recommended to configure them with remote storage to prevent this from happening. Your domains can take up to 2 hours for the 503 Service Unavailable error to go away. Please let us know if you need anything else. -
This support request is being escalated to our root admins who can set up the WSGI control access for you.
- Today
-
[Solved] I need the sphinx Python package
jaecadejnight replied to jaecadejnight's topic in Escalated Requests
Thank you -
Permissions fixed as well. Not sure what happened there...
- Yesterday
-
The only purchase we see in our system is a single $2 payment to move an existing Johnny account to Tommy. The $2 tommy upgrade does not include a space increase. If you purchased a space upgrade as well, please provide the transaction number of the purchase and we can research. The charge should be for $25 and would be separate from the move to Tommy charge.
-
Domains added. it can take up to 2 hours to start working.
-
I'm not sure why you would want to hide your domain. Most people spend good money to make their domains as visible as possible. The more places your domain is listed the more likely you are to show up on the first page of a search engine when people search for something. It's kind of comical to me that seo bots are constantly spamming us trying to get their domains listed on this forum for a search engine boost, and we ban them. Meanwhile our legitimate users, who are getting a good free seo boost from listing their domains on our site, are asking for them to be removed. If you want your domain to be removed because you're trying to implement some "security by obscurity" it is doomed to failure. Even if you choose a random 100+ character domain name with no dictionary words and never post it anywhere, the bots will find it eventually and spam it anyways, and it will get listed on search engines, or whatever.
- Last week
-
We have a list of some WordPress alternatives on our Wiki here: https://wiki.helionet.org/WordPress#WordPress_Alternatives that may help you find something that suits you.
-
AP - The bill is coming due for years of generous benefits bestowed upon the nation's public employees, and it's a stunner: hundreds of billions of dollars over the next three decades, threatening some local governments with bankruptcy and all but guaranteeing cuts in services like education and public safety.
-
Thank you so much! Have a nive day...
-
Domain changed. It can take up to 2 hours for the new domain to function.
-
Domain added, it'll take effect in about forty minutes. You'll need to switch to HelioHost's nameservers if you haven't already, or create an A/AAAA record to Morty's IP address.
- 1 reply
-
- 1
-
-
Domains added. it can take up to 2 hours to start working. The nameservers are ns1.heliohost.org and ns2.heliohost.org. after changing the nameservers, it can take up to 72 hours for the DNS to propagate.
-
Changed. It can take up to 2 hours to start working.
-
[Solved] SPF TXT records for ajira.org.uk
wolstech replied to carolineamran's topic in Customer Service
Added. -
That account is suspended because we have reason to believe it was going to be used to phish. HelioHost does not condone phishing and permanently bans anyone who attempts to engage in such activity. Can you explain the domain on this account?
-
You have root access to your VPS so you can open or close all 65535 ports yourself. We recommend not using VNC (as we already explained) because installing a desktop uses a lot of memory. Most desktops recommend 8 GB of memory for best performance. The recommended way to access your VPS is via SSH. This will result in the best performance, and a much smaller memory footprint. If you refuse to take our advice and install a desktop anyways, here's the command you could run to open port 5901 sudo ufw allow 5901/tcp
-
Domains added. it can take up to 2 hours for them to start working.
- Earlier
-
[Solved] Add TXT record to domain to verify ownership
wolstech replied to cancian's topic in Customer Service
So you're trying to consolidate existing properties on Google...got it. Record added. -
Domain added. Please be sure to update your IP addresses on Cloudflare, as they have changed due to moving to Tommy. The domain can take up to 2 hours to function.
-
Only domains ending in .heliohost.us and .helioho.st are free. That domain shows as being registered to Otis Elevator Company, so I doubt you own this domain, and such can't use it. If you do own it, you're welcome to host it here, but we don't want to go through the work of setting it up only for you realize this afterwards.
-
[Solved] Request for account and domain deletion
allpeptides replied to allpeptides's topic in Customer Service
Thank you very much for the information, I do not need to reuse this account username right now. I will open a ticket for adding this domain to my new username. Best, -
It's working, thank you
-
The specified DNS records have been set.
