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  1. Past hour
  2. I just verified in the code and all table names have a prefix of 'hd2stats_' while the ones you listed did not. I believe the ones you listed are from the 2nd, un-needed DB I mentioned. Since you seem to have filenames in tact, here is a list of all tables from the fahqdio_hd2stats database: hd2stats_Actions hd2stats_Awards hd2stats_Countries hd2stats_Emails hd2stats_Games hd2stats_Games_Defaults hd2stats_Games_Supported hd2stats_Heatmap_Config hd2stats_HostGroups hd2stats_Levels hd2stats_Maps_Counts hd2stats_Mods_Defaults hd2stats_Mods_Supported hd2stats_Options hd2stats_Options_Choices hd2stats_Platoons hd2stats_PlatoonTags hd2stats_PlayerNames hd2stats_Players hd2stats_Players_Avatar hd2stats_Players_Awards hd2stats_Players_History hd2stats_Players_Ribbons hd2stats_PlayersUniqueIds hd2stats_Ranks hd2stats_Ribbons hd2stats_Roles hd2stats_server_load hd2stats_Servers hd2stats_Servers_Config hd2stats_Servers_Config_Default hd2stats_Servers_VoiceComm hd2stats_Teams hd2stats_Trend hd2stats_Users hd2stats_Weapons
  3. Yesterday
  4. Hello, Received the email of the issue with the Johnny server, appreciate the email with the notice and the backup. I am wondering about the database, seems some were not able to be recovered and mine is not in the backup file, want to confirm if it is the case with it. While Johnny is rebuild, could the site be move to Morty temporarily?, once the server is back will confirm if we stay on Morty. 😉 Thanks for the all service and support you guys have been given with the hosting service. \m/
  5. I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.
  6. I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.
  7. I have started your rebuild, and you will get an email in a bit when it finishes.
  8. There are currently issues on the Johnny server. For more details, please see the News post here: https://helionet.org/index/topic/67733-when-it-rains-it-pours/
  9. DNS recreated.
  10. We didn't do anything on our side, so you must have fixed it accidentally. 🙂 I'll mark this as Solved but let us know (by starting a new thread) if you need help with anything else!
  11. Johnny server has problems and is being worked on. Please see the News post here for more details: https://helionet.org/index/topic/67733-when-it-rains-it-pours/
  12. Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
  13. Last week
  14. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  15. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  16. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  17. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  18. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  19. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  20. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  21. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  22. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  23. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  24. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  25. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  26. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  27. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  28. This is a very old thread, but we have info on using Django on HelioHost in our technical documentation Wiki at: https://wiki.helionet.org/Django that may be useful. If you're still having this issue or need help with something else please open a new ticket. Thanks!
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