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Posted

I would like to request assistance in changing my main domain on my HelioHost account. I understand that this cannot be done from the control panel and must be handled manually by staff.

Here are my details:

  • Username: kezia

  • Current main domain: kez.helioho.st

  • Requested new main domain: lift.com

Posted

Only domains ending in .heliohost.us and .helioho.st are free. 

That domain shows as being registered to Otis Elevator Company, so I doubt you own this domain, and such can't use it. If you do own it, you're welcome to host it here, but we don't want to go through the work of setting it up only for you realize this afterwards.

  • 3 months later...
Posted

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

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