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Thank you

Your domain cannot be added because the associated account has been refunded.

https://helionet.org/index/topic/67845-hh382360-refund-request/

Move completed

This support request is being escalated to our root admins.

Fixed missing DNS zone. It should be available everywhere shortly.

Hi, I have a pg database that my app uses, and I would like to connect to it via pgAdmin. I used to do this about a year or two ago, but I don't have the conection string anymore. If I just try the ip address of the site for host name, I get connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off If I try tommy.heliohost.org as hostname, I get connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off Multiple connection attempts failed. All failures were: - host: 'tommy.heliohost.org', port: '5432', hostaddr: '2001:470:1:1ee::1002': connection failed: connection to server at "2001:470:1:1ee::1002", port 5432 failed: FATAL: no pg_hba.conf entry for host "2607:f140:400:13b:e8de:c71f:985d:ad55", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "2001:470:1:1ee::1002", port 5432 failed: FATAL: no pg_hba.conf entry for host "2607:f140:400:13b:e8de:c71f:985d:ad55", user "kkaviani_admin", database "kkaviani_poems", SSL off - host: 'tommy.heliohost.org', port: '5432', hostaddr: '65.19.154.90': connection failed: connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL on connection to server at "65.19.154.90", port 5432 failed: FATAL: no pg_hba.conf entry for host "136.152.214.87", user "kkaviani_admin", database "kkaviani_poems", SSL off I know Heliohost has recently went through some changes. Is this something you have to enable again? Please help me connect remotely to this database: kkaviani_poems, user kkaviani_admin.

hello @Krydos . Is it still not configured? Because I still can't connect to the WebSocket.

This user has provided the table names in Discord: https://discord.com/channels/398197622168616962/398538798994161664/1503459825491771585

Yes, your VPS domain can be changed in the future. If you decide to purchase your own domain later on, we'd recommend Namecheap since HelioHost has an affiliate agreement with them. You can read more about that in the Wiki here: https://wiki.helionet.org/How_You_Can_Help#Use_Our_Affiliate_Links Once you're ready to purchase the domain, if you want to do it with Namecheap you can click on the banner graphic on the Wiki page, or use the link below so HelioHost gets a bit of commission for the referral. Please note that you may need to disable your adblocker or add the link to your allow list for the link to work: https://heliohost.org/partners/namecheap In the meantime, I've escalated this support request to our VPS admins who can add the free domain for you.

Thanks

This support request is being escalated to our root admins.

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you.

Thank you

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hi, For tables iirc messages was the one left in the end.

Yes, it is.

Thank you for installing the modules! I also notice that the Python/mod_wsgi option is not showing in my Plesk dashboard for ctrlroom.heliohost.us. On Morty, my Flask app ran via mod_wsgi with the entry point at: /home/ctrlroom.heliohost.us/httpdocs/workboard/flask.wsgi Could you please enable mod_wsgi for Python on my domain so I can configure the Python app in Plesk? Thank you

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

Deleted.

Thank you wolstech.

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you.

hi, no worries i will just wait until Johnny gets up again. domains: gucaban.com unlichat.com thanks

Thanks a lot. Everything seems to work fine now!

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you.