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  2. These domains have been added to ns1.heliohost.org and ns2.heliohost.org. Last time we discussed DNS you said you wanted to use ns1.lushtrust.co.in and ns2.lushtrust.co.in so I assumed that meant you didn't want to use our nameservers, but I guess you've changed your mind now. Keep in mind if you need to make changes to your DNS records you'll need to open a support request and it could take up to 24 hours to get the changes made for you. We've already suggested you might prefer external DNS several times, but in case you didn't read all of the previous explanations I'll waste my time saying it again. If you use external DNS, Cloudflare is a popular free option, you won't need to make a support request to change DNS settings, and you can take care of it all yourself.
  3. If you use our name servers, we can definitely host the DNS for you, but you won't be able to edit your own records (our DNS servers have no user interface, we configure it by editing files on the server, and we can't give access to that as you'd be able to edit everyone's DNS zones, among other things...). Most of our VPS users use Cloudflare or similar for DNS for this reason. If you want to host DNS yourself on your VPS, Krydos will need to assist with that. Note that the fact you only have one server may be an issue (most registrars require two name servers). Escalating.
  4. Hi guys, Please check my domain or update it on the VPS lushtrust.co.in, also serv.lushtrust.co.in, can the details be made available to me so i can update the records on my side as well
  5. Today
  6. Your account has been reset and a new invite has been sent to your email. i also made a full backup of your account before the reset, which you can download at https://heliohost.org/backup/
  7. We'll need to add the domains back after you finish resetting your account. Please look for an email shortly with a link to create a new account. Your forum account username has been changed.
  8. Domain added. It can take up to 2 hours to work.
  9. Username: nbssnp
  10. Could you add the below mentioned domain to my account please? username: ismailserin domain: felsefelik.com
  11. Hello, I would like to have my hosting account reset, i dont know what is the problem but my domain "budflick.com" does not properly load (404 not found) even after the files are uploaded. I temporarily moved the dns as of writing this post. Account email: simonsoft@hotmail.com Account username: gucabansimon Forums username: budflick (is this possible to change -> gucabansimon ?) Domains to retain: 1. budflick.com 2. gucaban.com thank you
  12. I have tried a few other banks, but no luck... Thanks anyway for your respond.
  13. Your domain has been updated. For the changes to take effect, please allow for up to two hours. You'll also need to either switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP address.
  14. I just registered for a Tommy server and also purchased a domain at cashilts.dev that I'd like to use as my main domain. Any help changing this would be appreciated. Thanks for your time!
  15. Yesterday
  16. Your VPS121 is now running with Ubuntu 22 and no preinstalled Hestia control panel. I also merged all of your topics into this one.
  17. Cool, looking forward to the email.
  18. Sure, if you'd rather install Hestia yourself you can certainly do that. I was just trying to help you out by installing it for you. Hestia was definitely fully functional because I tested it myself. Your VPS is rebuilding without Hestia on Ubuntu 22. You'll get an email in about 20 minutes when it's done.
  19. Made several attempts to access the cp installed by your team, it does not give me access. https://vps121.heliohost.us:8083
  20. The module DBD::Pg has been installed on Johnny's Perl.
  21. Hestia has already been installed. Like I said in your other thread, you don't need to install Hestia a second time, because it's already installed.
  22. You don't need to install Hestia a second time because I already installed Hestia for you. I already linked you the login page https://vps121.heliohost.us:8083/login/ Here is a screenshot of Hestia working as well
  23. This support request is being escalated to our root admins.
  24. I will be using a custom dns of the domain ns1.lushtrust.co.in and ns2.lushtrust.co.in, it is reason i need the hestia cp installed. in the server, here is a link which proves that hestiacp is not yet functional on ubuntu24, if the account can be reconfigured to ubuntu20 or 22, this issue would have been sorted, simply give me a time on how long it will take reinstall ubuntu22 or 20 on the account. https://forum.hestiacp.com/t/how-to-install-hestia-on-ubuntu-24-04/16606
  25. This support request is being escalated to our root admins.
  26. I have created a PostgreSQL database and I am trying to use Perl to connect to it. However, I am getting the following error message: "install_driver(Pg) failed: Can't locate DBD/Pg.pm in @INC (you may need to install the DBD::Pg module) (@INC contains: /usr/local/lib64/perl5/5.32 /usr/local/share/perl5/5.32 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) (...). Perhaps the DBD::Pg perl module hasn't been fully installed, or perhaps the capitalisation of 'Pg' isn't right. Available drivers: DBM, ExampleP, File, Gofer, Mem, Proxy, Sponge. (...)" I would then like to request the installation of the Perl module on the server. Username: alvim05@yahoo.com.br Server: Johnny Perl Module: DBD::Pg (version 3.18.0) Thanks
  27. You are not required to use our nameservers, and for VPS we actually recommend using external DNS. If you use ns1.heliohost.org and ns2.heliohost.org there is no way for you to edit the DNS records yourself. Each time you need to make a change you'll need to open a support request. We don't mind helping you with these issues, but you created a dispute on PayPal because we responded to your request which was posted at 2:38am in 59 minutes, which apparently isn't fast enough for you. If you use our nameservers you will need to accept that support requests may take up to 24 hours to complete. On the other hand, if you use external DNS you can make the changes yourself without contacting support. Cloudflare is a popular free external DNS service that is compatible with our VPS plans.
  28. Thank you very much for confirming. I've removed the [Solved] tag for clarity, if this is not yet solved.
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