[Solved] Rebuild VPS21

[douglaswebster21]

Please rebuild my server, this time with no HestaiCP,  I have donated the $1 required for a second rebuild and the transaction id is 9X2221850Y117873K.

Regards

Douglas

[KazVee]

This support request is being escalated to our VPS admins.

[Krydos]

Thanks for the donation. I have started your VPS rebuilding with Hestia, and you'll get an email in 20-40 minutes when it is done.

[douglaswebster21]

Thank you for your attention but I have 2 problems:

1. I requested that my server should be rebuilt without HestiaCP (I had it in the previous build)
2. I have had no email confirming the rebuild and I cannot ssh into the server.

When I try to connect I get:

ssh: connect to host 64.71.156.101 port 22: No route to host

Can you let me know what is happening please.

Regards
Douglas

  

[KazVee]

I don't have a lot of info since I don't work on the VPSs, but it's been mentioned in the staff channel that your VPS builds are delayed. When someone who has more info sees your post, they'll be able to give you more details, but I wanted to let you know the VPS admins are aware of the issue and will be working on fixing it.