[Solved] Request to Unblock My IP for Free Account Registration

[Haythem]

Hello HelioHost Support,

I hope you are doing well.

I am trying to register for a free HelioHost account, but I received a message stating that the subnet containing my IP address (46.184.137.138) has been blocked due to excessive malicious traffic.

I believe this is a shared IP assigned by my ISP, and I have never used HelioHost before. I am a computer science teacher at Bayan School in Bahrain, and I would like to use HelioHost to host educational PHP and MySQL web applications for learning, testing, and demonstrating web development concepts to my students.

I fully understand the need to protect your servers from abuse and I will comply with all of HelioHost's Terms of Service. I will only use the account for legitimate educational purposes.

If possible, could you please review my IP address and unblock it so I can complete my registration?

Thank you very much for your time and for providing free hosting to the community.

Kind regards,

Haytham Benhmida

[Unknown025]

Sorry that you're having problems signing up. I don't see your IP blocked in our firewall, but an administrator will be able to look into the matter. A lot of IPs did indeed get blocked recently due to a lot of bot traffic.

[Krydos]

That IP isn't currently blocked. You can signup for a free account at https://heliohost.org/signup/ Free signups open at midnight UTC and noon UTC. You can read our guide on how to get a free account at https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny