[HH#478141] Helio Host - hosting service

[HelioHost]

Username: emeeme, Server: Johnny, Main domain: emeeme.helioho.st

Hello!

Im a student learning HTML and other languages.

I got lucky and get a free account on Johnny...
On 09/05/2026 you have a problem in your server and had to rebuild Johnny.
For a couple of weaks I couldnt login in to my acount and when I finnaly
could I found you deleted my account.
There was an option and I think I could recovery it, but when I need it
most for my school presentation I couldnt use it.

Can I uprade to Tommy or I need to create a new account?

https://heliohost.org/tommy/
Tommy is one time payment of 2??
Ive done a paypall donation of 5? on 30/04/2026, do I need to pay again?

https://wiki.helionet.org/Johnny
"To keep your account on Johnny active, make sure you log in at least once
a month."
Lets say I go on vacation for 2 months, do I have to do any login or have
some kind of time limit in Tommy?

Thank you

[wolstech]

It looks like you have an active Johnny account with username emeeme. If you can't log into it, try resetting your password: https://heliohost.org/reset/ 

As for inactivity, Tommy has the same inactivity requirements as Johnny (once every 30 days).

[Krydos]

Just to be clear, we didn't delete your account, the server crashed. We made several news posts about it https://helionet.org/index/topic/67733-when-it-rains-it-pours/

 

[HelioHost]

[HH#478141] Helio Host

When I finaly could login, I got a message saying my account was deleted
and if i want to try to recovery it (something like that).
Now its working.

Thank you


HelioHost Support escreveu (quinta, 28/05/2026 ?(s)
04:24):

> Just to be clear, we didn't delete your account, the server crashed. We
> made several news posts about it
> https://helionet.org/index/topic/67733-when-it-rains-it-pours/
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68090
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>