HelioHost Posted May 26 Posted May 26 Username: stoc777, Server: Morty, Main domain: stoc777.helioho.stHi! I'd like to upgrade to the morty 24 balance plan for 19$ but when I try to switch/upgrade plan there is no option showing in the control panel. May you help me please? ________________________________ De : HelioHost Envoy? : samedi 23 mai 2026 23:20 ? : tchoutchou1777@hotmail.com Objet : Free Morty Trial Ending [HelioHost | Community powered free hosting for everyone.] [Namecheap Domains] [Trial End]Hey Tchoutchou1777, We hope you enjoyed your free Morty trial. The increased speed, reliability, and uptime are definitely worth it. Also, not having to login to your account every 30 days, or worry about getting suspended for load is nice too. If you need more than 5 domains, you can stay on Morty to have 15 domains instead. All of that can continue to be yours for only $1 per month. (Additional charges for overages may apply. See details below.) Our Morty prepaid options: ? $5 prepaid Morty (save 16%): https://buy.stripe.com/7sI8wOe4p40y9q0147 - If you pay $5 we will give you an extra $1 bonus for free. That balance could last you 6 months without overages. ? $10 prepaid Morty (save 16%): https://buy.stripe.com/8x23cx77M9szc7D4Gpco008 - If you pay $10 we will give you an extra $2 bonus for free. That balance could last you 1 year without overages. ? $19 prepaid Morty (save 21%): https://buy.stripe.com/cNidRbbo25cjgnTc8Rco00d - If you pay $19 we will give you an extra $5 bonus for free. That balance could last you 2 years without overages. If you use more than 200 GB of memory in a day on Johnny, you will be suspended, but on Morty, you simply get charged an extra $0.0005 per GB over 200 GB. If you use more than 10k CPU in a day on Johnny, you will be suspended, but on Morty, you simply get charged an extra $0.005 per 1k CPU over 10k. If you don't exceed either the memory or CPU limit, you will only be charged $1 per month. If you make a payment using one of the links above, please notify us so we can ensure the balance is credited to the correct account. If you want to continue being a free user, that's fine too. If we don't hear back from you within a few days, we'll simply revert you to the free Johnny plan. If you have any questions, let us know. You can reply to this email, or contact us on our forum helionet.org, or on our Discord server. Contact Support [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] [Email] ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe
wolstech Posted May 26 Posted May 26 Please make the payment using this link, then let us know the transaction info and we can manually credit you for it: https://buy.stripe.com/cNidRbbo25cjgnTc8Rco00d (You can't see the upgrade button in the dashboard because you're already on Morty...the system isn't smart enough to understand that it's a trial).
HelioHost Posted May 26 Author Posted May 26 Payment sent. The mail is tchoutchou1777@hotmail.com. Please confirm you received the payment. ________________________________ De : HelioHost Support Envoy? : mardi 26 mai 2026 11:51 ? : tchoutchou1777@hotmail.com Objet : Re: [HH#322984] RE: Free Morty Trial Ending Please make the payment using this link, then let us know the transaction info and we can manually credit you for it: https://buy.stripe.com/cNidRbbo25cjgnTc8Rco00d (You can't see the upgrade button in the dashboard because you're already on Morty...the system isn't smart enough to understand that it's a trial). You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=68068 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/
wolstech Posted May 26 Posted May 26 I've passed this case along to someone who can verify the payment for you. Once its verified, we'll credit your account and let you know.
HelioHost Posted May 26 Author Posted May 26 Ok, thanks a lot. I've taken a screenshot of the payment screen on stripe, there is no ID , so I didn't close the page yet. Let me know if you need more details. ________________________________ De : HelioHost Support Envoy? : mardi 26 mai 2026 12:24 ? : tchoutchou1777@hotmail.com Objet : Re: [HH#322984] RE: Free Morty Trial Ending I've passed this case along to someone who can verify the payment for you. Once its verified, we'll credit your account and let you know. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=68068 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/
Krydos Posted May 26 Posted May 26 Thanks for upgrading. I have set your balance to $24 after the $19 payment and $5 bonus. This should last you about two years without overages. You're on Morty right now, which is being retired soon, so we're going to move you to the upgraded Morty2. Morty2 is actually even faster and has newer software than the old Morty that you're on currently, so it's even more of an upgrade.
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