HelioHost Posted May 21 Posted May 21 Username: stephen7455, Server: Morty2, Main domain: stephen7455.helioho.stRE: Morty Domain Limit is 15 Domains per Account Yes, please proceed. [merging to a single account] many thanks Stephen On Thu, May 21, 2026 at 1:46?PM HelioHost wrote: > Hi stephen7455 / stephen4321, > > I am reaching out because while investigating your recent support request > about SSL certificates (reference HH#981133), I noticed you had 10 > domains on your stephen7455 account, and 3 domains on your > second stephen4321 account. > > Having more than 1 account on Morty is absolutely fine of course, and > there's a note on your account that you wanted the second account because > you needed more than 10 domains. The account creation date for the > second stephen4321 account is November 2 2025. > > However, since January 28 2026, the domain limit on Morty has been raised > from 10 to 15. In case you missed it, here is the News announcement on the > forum: https://helionet.org/index/topic/66787-domain-limits/ > > If you wanted to, we could move the 3 domains from your second stephen4321 > account onto your original stephen7455 account, and you'd still have room > for 2 more domains on a single Morty account. > > If you're happy to keep both accounts as you have now, that's absolutely > fine too, and that'd give you a new higher limit of 30 domains total (15 on > each account). All funds received from hosting are put back into > maintaining and upgrading the servers, so we really appreciate your support! > > However, if you'd rather go back to having a single account, with the new > 15 domain limit, please let us know. We can merge all your domains into a > single account. > > If you have any questions, please do not hesitate to ask. > > Many thanks, > > HelioHost Support > https://heliohost.org > https://helionet.org > > >
wolstech Posted May 22 Posted May 22 The account stephen4321 has been merged into stephen7455. The 3 domains that were moved during the process may show a 404 error for up to 2 hours. I've also combined the balances for the two accounts, so the balance of stephen7455 is now $37.5293, which should last you just over 3 years assuming there are no overage charges. If anything happens to be missing after the merge, a backup of the stephen4321 account can be downloaded from https://heliohost.org/backup/
HelioHost Posted May 22 Author Posted May 22 Awesome, thank you so much! Stephen On Fri, May 22, 2026 at 10:12?AM HelioHost Support wrote: > The account stephen4321 has been merged into stephen7455. The 3 domains > that were moved during the process may show a 404 error for up to 2 hours. > I've also combined the balances for the two accounts, so the balance of > stephen7455 is now $37.5293, which should last you just over 3 years > assuming there are no overage charges. If anything happens to be missing > after the merge, a backup of the stephen4321 account can be downloaded from > https://heliohost.org/backup/ > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67983 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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