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Yes, we sent emails to all of the active Johnny accounts on May 9th explaining what your options are during the rebuild.

Posted

I have created a new account for you on Morty. You may need to reset your password at https://heliohost.org/reset/ before you can login. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ I see you have an older backup in there from September 23rd 2025. We also have a backup that was made on May 8th 2026 that can be added if you'd like. Let us know.

Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered.

If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

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