HelioHost Posted May 19 Posted May 19 Username: virtual, Server: Johnny, Main domain: virtual.helioho.stHi, As an update to my previous message. *Yes. I would like to place my website on Morty for now, if possible,* as I need some static media content to be online currently. That would help immensely. Thank you! On Tue, 19 May 2026 at 15:00, User wrote: > Hi, > I am replying to this email as my (non-profit and mainly static) website > on Johnny Heliohost is still down, and it gives an error that "Johnny > server is under repairs" whenever I try to log in. I was hoping to keep the > media on my webpage online and running, but that's not the case. > > I am also curious if you meant in your email's message; "Please reply to > this email or click the Contact Support button below to let us know if > you'd like to move to Morty for free." > > Am I eligible for this? And not sure if there is ETA when server would be > up. > > *Thank you.* > > On Sun, 10 May 2026 at 00:27, HelioHost wrote: > >> [image: HelioHost | Community powered free hosting for everyone.] >> [image: Namecheap Domains] >> [image: Billing]Hey Freedomcodex, >> >> Johnny is going to be rebuilt over the next week or two. You're receiving >> this email because you have an active free account on Johnny, and your >> website is currently offline. >> >> Yesterday, we noticed Johnny was having issues, and powered him off to >> investigate. It turns out that a lot of files were missing, the master boot >> record was gone, and the partition table was destroyed. We managed to do >> some data recovery and then made backups of everything that was intact. You >> can download your backup from heliohost.org/backup if you want. Some of >> the backups will be missing the databases if they were not recoverable. If >> you're not seeing your data from the backup system, please let us know so >> we can see if there is anything else we can find for you. >> >> If you'd like to get your website back online as quickly as possible, we >> are willing to offer you a free Morty trial. If you're not familiar, Morty >> is our fastest server that normally costs $1 per month. Since your website >> is offline, we can put you on Morty for free until the Johnny server is >> back online. Once Johnny is ready, you can move back to Johnny for free, or >> if you'd prefer to stay on Morty, you can make a payment at that time. >> >> This is actually interesting timing, because Johnny was scheduled to be >> upgraded in the next month or two anyway, so we've just accelerated those >> plans due to the crash. If you're ok with your website being offline for a >> couple of weeks, no action is required of you, and you'll be able to stay >> on Johnny after the server is rebuilt. >> >> Since we're all unpaid volunteers and our free time varies depending on >> how busy our real jobs are, etc., we don't have an ETA on when Johnny will >> be finished, but we will be getting it done as quickly as we can. We are >> estimating it may take a week or two, but it could be longer depending on >> how many issues we run into along the way. >> >> Please reply to this email or click the Contact Support button below to >> let us know if you'd like to move to Morty for free. We'll do everything we >> can to get your website back online as soon as possible if you want to. Let >> us know if you have any questions. >> Contact Support >> >> [image: Twitter] [image: Facebook] >> [image: Phone Number] >> <+1-802-884-3546> [image: Support Forum] [image: >> Email] >> ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe >> >> >
wolstech Posted May 19 Posted May 19 We just saw your updated email to us about the Morty trial. We'll get you set up and you'll receive an invite shortly.
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