[HH#321393] Re: Account Created

[HelioHost]

Username: mohamedabdelshaf, Server: Morty, Main domain: rvan.net

Hello, I've activated the new hosting and connected the domain to it. Is it
possible to transfer the old website to it? If you can do that, I would be
very grateful.

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> Hey Mohamedabdelshaf,
>
> Your new HelioHost account has been successfully created!
>
> You can use the link below to login now. Please be aware that your
> dashboard and control panel are active, but it can take up to two hours for
> your domain to be fully functional.
>
> We're still in the process of converting our systems to the new control
> panel so not all the features are available yet, but we hope to have
> everything 100% as soon as possible. The main things that are missing is
> Java/JSP, the ability to edit DNS yourself, and the ability to add or
> delete domains on your own. If you need a domain added just let us know and
> we can add it for you.
>
> If you need help with anything or have any questions just let us know. You
> can reply to this email, post on Discord, or post on our forum to get help.
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[wolstech]

Websites cannot be transferred automatically from a crashed server. You will need to restore from backups manually. A backup file from your Johnny account's files should be available from https://heliohost.org/backup/ Note that it will be missing your databases unless there was an older backup in our system that had them.