Jump to content

Recommended Posts

Posted

Hello,

My Google Workspace email for ajira.org.uk has stopped receiving emails.

Google Workspace diagnostics show:

  • “Domain must have at least one mail server”

  • “No Google mail exchangers found”

The domain uses HelioHost nameservers:

  • ns1.heliohost.org

  • ns2.heliohost.org

Could you please restore/add the Google Workspace MX records for the domain?

Required MX records:

Priority 1:
ASPMX.L.GOOGLE.COM

Priority 5:
ALT1.ASPMX.L.GOOGLE.COM

Priority 5:
ALT2.ASPMX.L.GOOGLE.COM

Priority 10:
ALT3.ASPMX.L.GOOGLE.COM

Priority 10:
ALT4.ASPMX.L.GOOGLE.COM

Thank you.

Posted

This support request is being escalated to our root admins.

  • Krydos locked this topic
Guest
This topic is now closed to further replies.
×
×
  • Create New...