HelioHost Posted May 6 Posted May 6 Username: shree21, Server: Morty, Main domain: nrchoudhari.heliohost.usHello, Thank you for your response. Could you please install hestia control panel and migrate my website from Morty to this VPS. Thank you On Wed, 6 May 2026, 10:22 am HelioHost, wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Nilchoud, > > Congratulations, your new VPS is now finished being built. You can find > the details of your VPS listed below: > > Username: nilchoud > Password: > IPv4: 64.62.164.4 > IPv6: 2001:470:1:1ee::157 > SSH Port: 22 > Memory: 1 GB > CPUs: 4 > Storage: 100 GB > OS: Ubuntu24 > Domain: vps157.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > You can reply to this email, open a support ticket at helionet.org, or > chat with the community at heliohost.org/chat if you have any questions. > Check VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
Krydos Posted May 6 Posted May 6 Hestia has already been installed. You can login at https://vps157.heliohost.us:8083/ Username: admin Password: <same password as you used for nilchoud when signing up>
shree21 Posted May 8 Posted May 8 Hello, I am not able to login to Hestia with the password which I had used for nilchoud. Could you please reset the password so that I can login. Thank you.
HelioHost Posted May 8 Author Posted May 8 Hi, I am using the user name as admin as mentioned in the email. On Fri, May 8, 2026 at 11:52?PM HelioHost Support wrote: > Are you using the username admin for Hestia (not nilchoud)? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67683 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted May 8 Posted May 8 Are you able to login to SSH with these values? host=vps157.heliohost.us port=22 username=nilchoud password=<whatever you entered during signup>
Krydos Posted May 8 Posted May 8 Login to SSH and then enter this command sudo /usr/local/hestia/bin/v-change-user-password admin NewPassword Make sure to change the NewPassword part to the actual new password you want to use.
shree21 Posted May 8 Posted May 8 After changing the password I can login in to Hestia. I can see only the domain name has been added but I could not find the actul code of the domain. Is the migration of data still pending.
shree21 Posted May 9 Posted May 9 when I click on the file manager, it shows "This page isn’t working". The URL it redirected is https://vps157.heliohost.us:8083/fm/ Please let me know how can I access the files.
shree21 Posted May 9 Posted May 9 Please ignore the last message. I have fixed the file manager issue of Hestia
HelioHost Posted May 10 Author Posted May 10 Hello, I have migrated successfully to VPS. Could you please delete my account for the Morty server. Thank you On Sat, May 9, 2026 at 4:41?PM HelioHost Support wrote: > Please ignore the last message. I have fixed the file manager issue of > Hestia > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67683 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
KazVee Posted May 10 Posted May 10 Hello! You should be able to delete your Morty account yourself by going to: https://heliohost.org/dashboard/delete/ If you encounter an issue while trying to delete your Morty account yourself, we can do it for you. To proceed with an admin-assisted account deletion, please let us know if: 1) you want your files deleted, or if 2) you'd rather just archive the account. If you choose to archive it, you can come back months or years later and restore your files back the way they were. If you delete the account the files are completely removed from our server. Thanks!
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