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Posted
Username: shree21, Server: Morty, Main domain: nrchoudhari.heliohost.us

Hello,

Thank you for your response.
Could you please install hestia control panel and migrate my website from
Morty to this VPS.

Thank you

On Wed, 6 May 2026, 10:22 am HelioHost, wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Nilchoud,
>
> Congratulations, your new VPS is now finished being built. You can find
> the details of your VPS listed below:
>
> Username: nilchoud
> Password:
> IPv4: 64.62.164.4
> IPv6: 2001:470:1:1ee::157
> SSH Port: 22
> Memory: 1 GB
> CPUs: 4
> Storage: 100 GB
> OS: Ubuntu24
> Domain: vps157.heliohost.us
>
> If you want to run something as root, use "sudo " to run a single
> command or "sudo su" to switch to root using your password.
>
> All of the latest updates are done and everything should be good to go.
> Let us know if you'd like another free something.heliohost.us domain
> pointed at your VPS. You can host any domain you want by setting the
> domain's A record to the ipv4, and an AAAA record for the ipv6 listed above.
>
> You can reply to this email, open a support ticket at helionet.org, or
> chat with the community at heliohost.org/chat if you have any questions.
> Check VPS Dashboard
> [image: Twitter] [image: Facebook]
> [image: Phone Number]
> <+1-802-884-3546> [image: Support Forum] [image:
> Email]
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>

Posted

Hello,

I am not able to login to Hestia with the password which I had used for nilchoud.

Could you please reset the password so that I can login.

Thank you.

Posted
Hi,

I am using the user name as admin as mentioned in the email.

On Fri, May 8, 2026 at 11:52?PM HelioHost Support
wrote:

> Are you using the username admin for Hestia (not nilchoud)?
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67683
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

Are you able to login to SSH with these values?

host=vps157.heliohost.us
port=22
username=nilchoud
password=<whatever you entered during signup>

Posted

Login to SSH and then enter this command

sudo /usr/local/hestia/bin/v-change-user-password admin NewPassword

Make sure to change the NewPassword part to the actual new password you want to use.

Posted

After changing the password I can login in to Hestia. I can see only the domain name has been added but I could not find the actul code of the domain. Is the migration of data still pending.

 

Posted
Hello,

I have migrated successfully to VPS. Could you please delete my account for
the Morty server.

Thank you

On Sat, May 9, 2026 at 4:41?PM HelioHost Support
wrote:

> Please ignore the last message. I have fixed the file manager issue of
> Hestia
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=67683
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

Hello! You should be able to delete your Morty account yourself by going to: https://heliohost.org/dashboard/delete/ 

If you encounter an issue while trying to delete your Morty account yourself, we can do it for you. To proceed with an admin-assisted account deletion, please let us know if: 
1) you want your files deleted, or if
2) you'd rather just archive the account.

If you choose to archive it, you can come back months or years later and restore your files back the way they were. If you delete the account the files are completely removed from our server. Thanks!

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