Request for DNS Fix and Removal of Disabled Domain(s)

[thedannified]

Howdy, Admins! 🤠

 

I recently renewed my Tommy account today from inactivity since I thought of experimenting/tweaking my mail services from my main domain to use the mail forwarding feature on it. However, I have only realized just now that due to the recent DNS errors/issues, I cannot send or receive emails at all nor open my Webmail Roundcube.

I humbly request for your assistance to fix/recreate my DNS again to resolve this issue. Here's my account details for your reference:

Username: TheDannified

Domain: thedannified.helioho.st

Server: Tommy

 

Additionally, I would appreciate to have some of my disabled domains on the same account to be removed as well, particularly the following:

1. eunoia.social
2. kitakitaproject.site

 

Thank you very much!

 

Best regards,

TheDannified

[wolstech]

DNS for zone  thedannified.helioho.st is not missing.

We are currently unable to delete domains due to the recent DNS server failure. Work on restoring that functionality is ongoing.

[thedannified]

7 hours ago, wolstech said:

DNS for zone  thedannified.helioho.st is not missing.

We are currently unable to delete domains due to the recent DNS server failure. Work on restoring that functionality is ongoing.

I see, I'm glad to hear about this. Perhaps, it had something to do with my recent account renewal that my mail service/web site kept having the 503 error code yesterday (in PHT timezone).

 

As for the removal of domains being currently unavailable, I totally understand if the admins have yet to fix the dns issues lately. I will request again next time once this functionality is fixed eventually.

 

Thank you very much and keep up the good work! 🫡

[Krydos]

11 hours ago, thedannified said:

• eunoia.social
• kitakitaproject.site

Removed.

11 hours ago, thedannified said:

thedannified.helioho.st

Everything is good to go.

root@control [~]# dig +short A @ns1.heliohost.org thedannified.helioho.st
65.19.154.90
root@control [~]# dig +short A @ns2.heliohost.org thedannified.helioho.st
65.19.154.90
root@control [~]# dig +short AAAA @ns1.heliohost.org thedannified.helioho.st
2001:470:1:1ee::1002
root@control [~]# dig +short AAAA @ns2.heliohost.org thedannified.helioho.st
2001:470:1:1ee::1002

1 hour ago, thedannified said:

Perhaps, it had something to do with my recent account renewal that my mail service/web site kept having the 503 error code

503 errors are normal after a renewal and can last up to 2 hours.

I also noticed that the domain thedannified.me does not appear to be purchased at the moment. Are you planning on buying that domain or should we remove it too?